Location: Bangalore, India.

Experience Required: 1–3 Years

Minimum Qualification: Graduate (Any Discipline)

Key Responsibilities

· Lead Management & Qualification:

· Reach out to assigned leads via phone/email.

· Understand customer requirements and validate the quality of leads.

· Categorize and prioritize leads based on potential.

· Appointment Setting:

· Coordinate with prospective customers to schedule meetings or product demonstrations.

· Align appointments with the availability of the sales team.

· Customer Communication:

· Maintain professional and persuasive communication with prospects.

· Clearly articulate product value propositions.

· CRM Management:

· Accurately update and maintain all interactions, lead status, and follow-ups in the CRM system.

· Ensure data integrity and timely reporting.

· Coordination with Sales Team:

· Work closely with field sales representatives to ensure smooth handover of qualified leads.

· Follow up on lead progress and feedback.

· Conduct timely follow-ups with leads to maintain engagement.

· Support the sales team in improving conversion ratios.

Requirements

· Proficiency in South Indian languages (Tamil, Telugu, Kannada, or Malayalam) is preferred

· Good interpersonal and convincing skills

· Ability to handle high-volume calling and multitask effectively

· Basic knowledge of CRM tools and data management

· Strong organizational and time management skills

· Prior experience in inside sales, tele-calling, or lead generation

· Exposure to healthcare/medical devices industry is an advantage

· Target-driven mindset with a focus on achieving KPIs

· Number of leads contacted per day/week

· Lead qualification rate

· Number of appointments scheduled

· CRM data accuracy and timeliness

· Conversion support effectiveness (appointments to sales ratio)

Benefits

As per industry standards + performance incentives