Inside Sales Executive
Sales Coordinator
About Electro-Cirkel
Electro-Cirkel Marine & Industry Singapore Pte. Ltd. is the Singapore subsidiary of an established European marine electrical supplier with over 50 years of experience. We supply electrical products and solutions to ship chandlers and the marine industry and are backed by an international group with operations in Europe, the United States and China.
As we grow our Singapore operation, we are looking for a commercially driven Sales Coordinator / Inside Sales professional to become a key member of our local team.
About the Role
This is primarily a commercial / inside sales role.
You will work closely with the Managing Director and be responsible for the day-to-day commercial relationship with our customers, handling RFQs, quotations, tender opportunities, customer follow-up and order fulfilment.
We are particularly interested in candidates who already understand the Singapore marine supply market and have experience dealing with ship chandlers, marine purchasers or B2B customers.
As one of the first employees of Electro-Cirkel Singapore, you will have significant responsibility from day one and the opportunity to grow together with the business.
Key Responsibilities
- Handle daily RFQs and prepare competitive quotations for ship chandlers and marine customers.
- Follow up quotations, enquiries and commercial opportunities with customers.
- Build and maintain strong relationships with purchasers and buyers.
- Process sales orders and coordinate the complete process from customer enquiry through successful order fulfilment.
- Support larger tenders and customer pricing exercises.
- Respond quickly and professionally to customer enquiries and requests.
- Handle returns, complaints and after-sales matters through to resolution.
- Maintain accurate customer, quotation and order information in the ERP system.
- Work closely with warehouse operations to ensure customers receive the correct products on time.
- Develop strong product knowledge and gradually become a trusted commercial contact for our customers.
- Support the wider team when required, including occasional hands-on assistance in the warehouse during busy periods.
What We're Looking For
- Minimum 3 years of relevant experience in inside sales, sales coordination, commercial support or B2B customer service.
- Experience handling RFQs, quotations, sales orders and customer follow-up.
- Previous experience within the marine supply industry is highly preferred.
- Experience working for a marine supplier, ship chandler, electrical/technical distributor or similar B2B supplier is a strong advantage.
- Existing familiarity with Singapore ship chandlers, purchasers or the local marine supply market would be highly valued.
- Commercially minded and genuinely enjoys dealing with customers.
- Strong communication and relationship-building skills.
- Accurate, organised and able to handle multiple RFQs and customer requests simultaneously.
- Comfortable working with ERP systems and Microsoft Office.
- Practical, proactive and willing to take responsibility rather than waiting to be told what to do.
- Positive attitude and genuine ambition to grow together with the business.
We are looking for someone who enjoys taking ownership, solving problems and getting things done. This role is best suited to someone who thrives in a practical SME environment, enjoys working as part of a close-knit team and is willing to contribute wherever needed to help the business succeed.
What We Offer
The opportunity to join a growing Singapore business backed by an established international group with operations in Europe, the United States and China.
A commercial role with direct customer exposure and real responsibility from day one.
The opportunity to become one of the key commercial people in the Singapore organisation as the business grows.
Direct access to management and short decision-making processes.
Broad exposure to customers, products and the international marine supply industry.
Strong opportunities for professional and personal growth for the right person.