Inside Sales Executive

We are looking for a dynamic and driven Inside Sales Executive to join our growing team. This role is ideal for someone who thrives in relationship-building, excels at upselling, and has a proven track record in handling high-value clients. The role is similar to that of a relationship manager, focusing on delivering exceptional service to employers while expanding the business through upselling and cross-selling.

Responsibilities:

• Build and maintain strong relationships with potential and existing employers.
• Understand employer needs and ensure timely and effective service delivery.
• Upsell and cross-sell WorkIndia's value-added services and subscription plans to increase revenue per account.
• Manage and grow key accounts by understanding business requirements and delivering customized solutions.
• Ensure employer satisfaction through regular follow-ups and issue resolution.
• Track and report sales activities, performance, and employer feedback in a structured manner.
• Work closely with internal teams to ensure smooth onboarding and service execution.

Requirements:

• 3-6 years of experience in tele sales / inside sales.
• Proven experience in handling high-ticket sales.
• Strong exposure to upselling and cross-selling techniques.
• Excellent communication skills in both English and Hindi.
• Strong interpersonal and relationship management skills.
• Self-motivated, target-oriented, and able to work under pressure.
• Proficient in using CRM tools.
• Qualification: Graduate or Postgraduate.