Inside Sales - Instrumentation Products
Posted
Carotek, a SunSource company, provides process equipment solutions for the industrial, commercial and municipal markets in North Carolina, South Carolina, Tennessee, Georgia and Virginia. Carotek represents over 85 manufacturers as their process equipment distributor, representative, and repair center for pumps, blowers, heat exchangers, valves, instrumentation, IIoT, steam, hydronics and municipal products.
Looking for a career in Inside Sales that involves providing technical customer service? Do you possess a mechanical aptitude, enjoy solving problems, and are a team player? Then this position may be for you as we are looking for an energetic, self-driven, technically inclined individual with a warm personality to join our Instrumentation Inside Sales team.
In this role, you will be responsible for:
Providing outstanding service to our customers and support to the outside sales staff
Answering telephone calls or responding to customer correspondence regarding technical questions on products or systems
Engaging in technical discussions to obtain applicable information to identify correct product needed and advising customer on substitution or modification of product when replacement is necessary
Selecting and specifying products based on customer application and design prerequisites
Conferring and corresponding with service technicians, service managers or manufacturers to resolve unusual or complex technical problems or refer highly complex problems to Applications Specialist or Manager
Supplying detailed product quotations by computing price, discount and shipping charges as required and within company guidelines
Informing customer of pricing, back orders, delivery, delayed shipments and/or any other problems related to the order process and provide tracking information
Obtaining purchase order number and/or credit card information from customer
Conferring with Accounting to research and resolve invoicing or credit discrepancies
Attending sales meetings or educational activities to stay up-to-date on the latest technical developments with the products
This is a full-time in-office position at our Marietta, GA headquarters. Hours of work and days are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.
Required Education and Experience
Associate’s Degree (Bachelor’s preferred) from a Business or Engineering program. Other majors and experience will be considered.
Or
Three plus years experience working in an Inside Sales relatable position within the Industrial Fluid Process industry.
Preferred Attributes
Working knowledge of electrical, pneumatics, mechanical assemblies, gauges, valves, instrumentation, steam traps and/or a very strong mechanical aptitude
Ability to read, analyze and interpret technical drawings and electrical schematics and technical procedures, write reports and general business correspondence
Ability to calculate figures and amounts such as discounts, commissions, proportions and percentages and the ability to convert standard measurement to metric
Working knowledge of Microsoft Office Products (Outlook, Word, Excel, etc.), Prophet 21.
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí).
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As published by lever · 10 questions · 1 written answer
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Other website
Short answers (3)
- What is your desired annual salary or hourly rate of pay?
- If you were referred by a current employee, who referred you? optional
- How many years experience do you have entering quotes and processing orders? optional
Pick from a list (6)
- Are you over the age of 18? optional
- Do you currently require this company’s immigration sponsorship for work authorization in order to onboard and work with this company? This includes if you require support for H-1B (including transfer, amendment, extension, and/or annual quota/lottery), H-1B1, O-1, E-3, TN, F-1 STEM, F-1 CPT, or similar. optional
- In order to maintain your continued ability to work, will you in the future require this company’s immigration sponsorship for work authorization? This includes if you will in the future require support for H-1B (including transfer, amendment, extension, and/or annual quota/lottery), H-1B1, O-1, E-3, TN, F-1 STEM, F-1 CPT, or similar. optional
- Were you referred by a current employee? optional
- Text Messaging OPT IN: Do you OPT IN and provide your express written consent to receive informational TEXT MESSAGES from SunSource or an affiliate company regarding this job opportunity or future job opportunities? Be aware that message frequency will vary and msg & data rates may apply. You may OPT OUT at any time by replying “STOP” or “UNSUBSCRIBE” to any text message received. optional
- APPLICANT STATEMENT: I certify that all information I have provided in order to apply for and secure work with SunSource ("the employer") and it's affiliate companies is true, complete and correct. I understand that the employer does not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by applicable local, provincial, or federal law.If I am hired, I understand that I am free to resign at any time, with or without cause and with or without prior notice, and the employer reserves the same right to terminate my employment at any time, with or without cause and with or without prior notice, except as may be required by law. I understand that any information provided by me that is found to be false, incomplete or misrepresented in any respect, will be sufficient cause to (i) eliminate me from further consideration for employment, or (ii) may result in my immediate discharge from the employer's service, whenever it is discovered. I understand this application does not constitute an agreement or contract for employment for any specified period or definite duration. optional
Written answers (1)
- Do you have any prior knowledge of instrumentation equipment? If yes, please explain. optional