Inside Sales Representative

DeWys Metal Solutions is a people-first, family-owned contract manufacturer where real people are doing big things. The company reinvests a significant percentage of its profits into leadership development, innovation, capital equipment, and its workforce. Serving blue-chip customers across uniquely diverse industries, none of it automotive, DeWys has built a reputation that consistently impresses customers, employees, and industry partners alike. The business is financially strong, growth-oriented, and grounded by a strategic planning process that is both active and collaborative, built from the top down and the bottom up. Lean manufacturing, innovation, workforce development, and strong community partnerships are not buzzwords here, they are the foundation of how the company operates. Located just 20 minutes from downtown Grand Rapids, this is an opportunity to join a manufacturing organization that is investing aggressively in its future while remaining deeply committed to its people and culture.

The Inside Sales Representative is a key member of the Sales team responsible for delivering an exceptional customer experience while serving as a critical connection between our customers and internal teams. This role operates in a high-energy, fast-paced manufacturing environment where priorities can shift quickly. Success requires someone who can confidently assess situations, establish priorities, make sound decisions, and communicate with clarity and conciseness while adapting quickly to changing customer and business needs.

The successful candidate must move quickly without sacrificing accuracy or attention to detail. This individual will manage multiple customers, priorities, and deadlines simultaneously and must know when immediate action is required and when slowing down to verify details is necessary. Team collaboration is critical to success, as this role works cross-functionally to solve problems, establish clear expectations, drive accountability, and ensure customers and internal teams receive timely and accurate information.