Inside Sales Representative - Eastern Europe

This position forms a critical part of the Rochester Electronics EMEA Sales organization based out of the Eastern Europe Sales Office in Warsaw, Poland:

• Reporting to the Manager, Inside Sales, the individual will be positioned in a team environment working closely with the Line Manager, Regional Sales team and also Technical Sales team driving the overall Company Business Strategy.
• Support and execute business plans and sales strategies to maximize revenue growth, increase market share and position the company as a strategic supplier with the assigned customer base.
• Exceed defined sales and revenue budget for the Eastern Europe region.
• With a focus on building strong interpersonal customer relationships this role will suit a dynamic individual who thrives off the challenge of a team orientated proactive sales approach. Fluent in Polish and English language is vital.

Job Responsibilities:

• Provide quotations and order entry processing for existing and new customers within region and build relationships with key decision makers, to cross sell and upsell within the business throughout EMEA
• Define target list of existing OEM and CEM “one-touch” customers and build relationships with key decision makers, to cross sell and upsell within the business throughout EMEA
• Work with EMEA Sales team to gain “audience” with pre-identified target potential customers across the region
• Responsible for identifying new customers and significantly growing the number of trading customers with Rochester
• Support the closing of all new business and the onboarding of new customers
• Promote the full range of Rochester Electronics products and services
• Participate fully in all Global and EMEA sales promotions
• Provide a first-class service that meets and exceeds the expectations of our customer base
• Work as an integral member of the Global team and form strong and effective relationships throughout the organization
• Identify major opportunities, gain information, and develop strategies utilizing all available resources to close business in the region
• In conjunction with the EMEA Sales team, the position will be responsible for managing the full sales cycle from lead generation, qualifying business opportunities, creating sales proposals, negotiating and closing deals
• Responsible for accurate and timely forecasting of new business opportunities and revenue for the customer base and ensuring CRM is utilized and maintained on a daily basis
• Provide effective communication and service to the customer base and effectively navigate internally to influence decisions and priorities on active business opportunities
• Be able and willing to pick up additional workload as appropriate
• Provide a first-class service that meets and exceeds the expectations of our customer base
• Manage appropriate customer feedback including complaints, order progressing and documentation
• In conjunction with the Manager, Inside Sales, manage the finance collections procedure for your assigned customer base.

• Vast Semiconductor industry experience and knowledge
• Fluent in Polish and English language - verbal and written communication skills are essential. Any additional languages would be advantageous
• Communication skills – be confident and effective in explaining concepts and situations to co-workers, business partners and customers of differing languages and cultures
• Builds strong and successful relationships, effectively supporting and influencing colleagues, partners,
• suppliers, customers and members of the global team
• Maintaining strong analytical skills and business acumen combined with a strong degree of creativity and aptitude
• Clearly demonstrate a strong, focused, dynamic desire to succeed and track record of delivering the required level of performance
• Perform successfully under light supervision
• Flexibility and multi-tasking – having ability to undertake several tasks simultaneously and manage them efficiently
• Problem solving - ability to identify root cause, apprehend and implement solutions
• Demonstrate vision, passion, commitment, integrity, transparency, taking responsibility and building trust
• Positive attitude with an ability to absorb & learn quickly
• Requirement to ensure the highest degree of accuracy whilst working under time constraints
• A strong team player
• Passionate about progress and willing to go the extra mile
• Intermediate Microsoft Office skills: Word, Excel and PowerPoint.