Inside Sales Representative

This role is all about building long-term relationships, delivering exceptional customer service, and pushing through the tough days with grit and determination. You will be representing and renting some of the best equipment in the industry — new and used — and helping customers find the right solutions, no matter what the challenge.

Essential Functions

• Deliver exceptional customer service with a positive attitude to ensure high customer satisfaction.
• Communicate effectively in a variety of settings – one-on-one, group presentations, and with all levels of stakeholders. Adapt communication style to the person and/or situation.
• Demonstrate resilience and drive by persisting through challenges to meet and exceed sales targets. Follow up persistently and handle rejection professionally.
• Drive sales performance by actively building your own leads, taking ownership of sales performance, and continuously looking for ways to improve.
• Support customers with financing options and explain them clearly to help customers make informed decisions.
• Close deals confidently, recognize buying signals, overcome objections, and create urgency without pressure.
• Stay informed and knowledgeable about dealership equipment and industry trends.
• Collaborate with leadership on sales forecasting and strategies to grow your territory year after year.
• Manage your time well, stay organized, handle multiple customers, and complete paperwork accurately and promptly.
• Use technology confidently to manage leads, quotes, and communication.
• Represent the company professionally and ethically in the field, at the dealership, or at industry events.
• Other job tasks and functions as assigned.