Inside Sales Representative

Summary/Objective
The Inside Sales Representative role supports our gasket, fastener, and hose business. This position would maintain and grow customer support and sales. Additionally, assist in the re-engagement of potentially lost customers.
Essential Functions

Receiving calls/e-mails from customers
Researching and quoting customers on parts and/or services
Ordering parts
Managing sale price and GP
Communicating receipt of parts to customers
Assist in the inventory maintenance of service parts
Assist in the accuracy and timely billing of parts service
Customer retention and engagement
Assisting in generating leads for service and sales

Competencies

Good written and verbal communication skills
Detail-oriented
Self-motivated
Knowledge of Excel is a plus, but not necessary
Background in customer service

Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Friday. Occasional evening and weekend work may be required as job duties demand.
Preferred Education and Experience

Customer service experience
High School Diploma

Additional Eligibility Qualifications

Computer Skills
Written and verbal skills
Organizational skills