Inside Sales Representative

• Position Definition / Detail

Aftermarket Specialist position with primary duties which include but are not limited to:

contact for customers seeking parts or services available from O’Brien Equipment
have current product and services knowledge for fielding questions, providing recommendations, and offering solutions for customer needs
ongoing training, as needed, for staying current of said product knowledge and for effective use of the latest software needed for certain products
quote generation for said products and services along with timely customer communication and follow-up
maintenance of customer contacts and sales efforts in a professional manner for recall accuracy and reference for O’Brien Equipment
order fulfillment: processing orders, submitting required project paperwork, factory communications, management of any ship product defect, or warranty issues tracking/maintaining of stocked parts inventory for the Nashville office

perform general office housekeeping tasks, as needed
must be able to perform position requirements with limited supervision

other duties falling within the reasonable scope of the position, as needed