Inside Sales Representative
About the Company
As a life science company and a leading supplier to global research markets, we offer a comprehensive product portfolio along with outstanding hands-on customer service to ensure every laboratory has the tools and support they need. Our markets include pharmaceutical and biotechnology businesses, research institutions, hospitals, reference labs, and more.
Be part of making a difference
At Genesee, we believe we can help improve our communities and transform the world through science. Our shared desire to make a difference is what drives and inspires us. We are a fast-growing, dynamic team that listens to each other and embraces collaboration. We foster an open, friendly work environment and show up for one another every day.
Role: Inside Sales Representative
Reports to: Regional Sales Director
FLSA: Non-Exempt
Location: San Diego, CA – On-site
Why this role is important at Genesee Scientific?
The Inside Sales Representative accelerates growth by developing new sales opportunities and expanding relationships with existing customers. This role connects marketing activity, inbound demand, customer purchasing data, and field sales execution to build a healthy pipeline and turn individual transactions into recurring revenue. Success will be measured by qualified opportunities created, pipeline progression, customer engagement, and incremental revenue generated across assigned accounts.
What will you do:
- Execute targeted inbound and outbound outreach to identify prospective customers, re-engage inactive accounts, and uncover new opportunities within existing accounts
- Research and map accounts, contacts, laboratories, and buying groups to build and maintain a strong pipeline of qualified opportunities
- Qualify customer needs, applications, purchasing patterns, timelines, budgets, and decision processes, and document relevant details in Salesforce
- Use sales history, Salesforce data, and customer insights to identify opportunities to increase product adoption, consumables utilization, recurring orders, and share of wallet
- Connect customers with relevant Genesee products, promotions, samples, and solutions based on their laboratory needs and research workflows
- Support product launches, supplier initiatives, and changes to product availability by communicating proactively with customers and internal partners
- Maintain accurate Salesforce records, manage follow-up cadences, monitor pipeline health, and consistently work toward activity, opportunity, and revenue goals. Share customer feedback, market trends, and competitive insights with internal teams