Inside Sales Representative – Home Health Agency

Position Overview

Manage incoming care inquiries across Skilled Home Health, Primary Care, and Personal Care by engaging prospective patients and families, converting leads into new clients, and supporting patient satisfaction through quality control calls.

Responsibilities

• Respond to new inquiries via phone, text, and email, providing information on services to convert leads into new clients.
• Track all inquiries, interactions, and outcomes in GoHighLevel, maintaining an accurate pipeline to measure lead conversion.
• Conduct quality control calls with existing patients to assess satisfaction and identify opportunities for other services we provide.

Requirements

• Minimum 1 year of home health intake, admissions, healthcare sales, or related experience.
• Highly organized, detail-oriented, and comfortable managing high-volume inquiries and consistent follow-up.
• GoHighLevel or other CRM experience preferred; training provided.

Job Type

• Full-time
• Monday–Friday, 9:00 AM–5:00 PM
• On-site at our Chantilly, VA office