Inside Sales Representative
Job Summary
This is a performance-based sales role that retains and increases revenue of current customers through renewals, upselling and cross-selling to maintain MPS’s existing relationships, so that they will continue or start using MPS products.
Job Duties
Aligning internal resources to problem solve.
Proactively reach out to accounts to maintain and grow key relationships.
Generate more revenue through opportunities – upselling, cross-selling.
Anticipating customer needs, thinking 3 questions ahead.
Review quoting opportunities above threshold.
Weekly update to regional sales manager on weekly quoted items
Filling out customer forms as needed
Maintaining Customer Blanket Master sheets
Understanding and managing any commercial or term deviation approvals
JD Edwards read proficiency.
CRM maintenance and entry proficiency.
Coordinate, administer, monitor, and track customer feedback.
Proactively seek out ways to better serve customers.
50% of time spent on full responsibility of “long tail” accounts - these are more transaction-oriented accounts but there is a lot of up-side.
Execute and assist in management of sales plays.
Work with customer service, sales, marketing, and customers during commercialization of new product launches.
Work closely with production and distribution teams giving direction and prioritization to meet customer’s requirements.
Organize and run Internal/External sales calls.
Perform other duties as assigned.
Experience and Education
Ability to lead diverse teams and drive sales effectiveness.
Strong capability in designing and implementing sales processes aligned to the strategic goals of the business.
Experience prioritizing tasks & managing collaboration between multiple forces.
Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations.
Strong organizational skills with superior follow-through; ability to summarize status at executive level.
Experience in Power BI and/or JDE Reports Now
Typically require a bachelor's degree and 2 to 4 years of experience
Competencies/ Skills
Oral and written communication skills.
Strong relationship building skills.
Analytical thinking skills.
Strategic thinking skills.
Understanding of sales processes and systems.
Ability to combine long term vision with day-to-day management.
Advanced proficiency with MS Excel.
Data Management and reporting.
Strong analytical and research ability while providing resolution and reconciliation.
Minimally Technical.
High Emotional Intelligence.
Negotiation Skills.
Highly Organized.