Inside Sales Representative

This is a hands-on, individual contributor role focused on day-to-day sales, account growth, and customer interaction.

POSITION SUMMARY: The Inside Sales Representative is responsible for managing customer relationships, processing orders, and driving incremental revenue through account development and product recommendations. This role focuses on day-to-day sales execution within an established customer base, with an emphasis on repeat business, upselling, and customer satisfaction.

Compensation - Competitive hourly rate + commission

ESSENTIAL JOB FUNCTIONS, DUTIES, AND RESPONSIBILITIES:

• Build and maintain strong relationships with contractors, builders, and B2B customers to drive repeat business
• Identify opportunities to upsell and cross-sell products based on customer needs
• Actively manage and grow existing accounts through consistent follow-up and customer engagement
• Handle inbound and outbound calls to generate sales and support customer orders
• Qualify customer needs, provide accurate pricing/quotes, and close sales opportunities
• Respond to customer inquiries and present product solutions aligned with their requirements
• Learn and confidently communicate product knowledge to support customer decisions
• Collaborate with internal teams (warehouse, operations) to ensure timely and accurate order fulfillment
• Manage multiple orders, requests, and priorities in a fast-paced environment
• Provide a high level of customer service while maintaining a focus on revenue generation