Inside Sales Representative
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Communicate with customers, make outbound calls to potential customers, and follow up on sales leads. Leads to be developed from start to finish.
- Understand customers' needs and identify sales opportunities.
- Answer potential customers' questions and send additional information per email.
- Keep up with product and service information and updates.
- Create and maintain a database of current and potential customers.
- Explain and demonstrate features of products and services.
- Stay informed about competing products and services.
- Upsell products and services.
- Research accounts, identify key players and generate interest.
- Close sales and achieve sales targets.
- Develop and improve Talk Scripts
- Input inside sales activities and create step plans in Salesforce.
- Establish, develop and maintain positive business and customer relationship with potential /existing customers
- Have virtual meetings with potential / existing customers or visit to evaluate needs, promote products & service, or solve issues.
- Plan and organize daily work schedule to call on potential / existing customers.
- Coordinate with other team members and departments to optimize sales effort.
- Take SAR Level 1 training and Continuous Learning Programs.
- Participate in Quarterly regional sales meetings.
- Conduct THK product training seminars with support from Engineering.
- Work closely with SF Regional Customer Service (SARs) to ensure orders are placed to meet their demand.