Inside Sales Representative

Tris Pharma, Inc. (www.trispharma.com) is a leading privately-owned US biopharmaceutical company focused on development and commercialization of innovative medicines in ADHD, spectrum disorders, anxiety, pain and addiction addressing unmet patient needs. We have >150 US and International patents and market several branded ADHD products in the US. We also license our products in the US and ex-US markets. Our robust pipeline of innovative products employing our proprietary science and technology spans neuroscience and other therapeutic categories.

Our science and technology make us unique, but our team members set us apart; they’re the engine fueling Tris’ passion and innovation. Our colleagues understand the criticality of operating a successful business and take pride in the company’s success. Equally important is how we interact on a daily basis. We believe in each other and in respectful, open and honest communication to help support individual and team success.

We have a unique opportunity for an Inside Sales Representative to support our ADHD portfolio.

The Inside Sales Representative is an entry level position that supports and assists Commercial Sales in achieving departmental goals and objectives. The incumbent builds upon their previous experience and/or education to expand their technical and business knowledge while actively contributing to, and supporting, the development, maintenance and monitoring of assigned clients.

The Inside Sales Representative serves as direct link between the company and health care providers (HCPs) and clients in the assigned geographical region(s). Under direct supervision and training from Sales management and/or other appropriate senior Sales colleagues, incumbent follows proper protocols and compliance with regulatory and company requirements to handle and support standard operational department functions and responsibilities, as assigned. The Inside Sales Representative demonstrates the highest ethical and professional standards with all business contacts to establish and maintain excellent reputation within the medical and pharmaceutical community.

• Adheres to all Standard Operating Procedures (SOPs), policies, processes and compliance guidelines and ensures knowledge of legal and regulatory requirements to appropriately respond to sales inquires, disseminate scientific information and report Adverse Events (AEs) and Product Quality Complaints (PQCs)

• Establishes, develops and maintains successful business partnerships with targeted health care providers (HCPs) and staffs within assigned accounts; Provides approved product information and educational resources to healthcare professionals and office staff; Responds to questions related to assigned company products in a cross section of areas including, but not limited to: reimbursement, insurance coverage, prior authorizations and patient assistance resources

• Conducts outbound calls, cold calls and virtual interactions to introduce products, services and patient support resources

• Collaborates with Sales Management to assist with development and tactical execution of strategic account plans to maximize engagement and business opportunities

• Follows up on product samples and educational materials; Accurately documents customer interactions, activities and account insights within Customer Relationship Management (CRM) system