Inside Sales Representative

Inside Sales Representative – Abrasive/Ceramic/Refractory Materials

Position type: Full-Time, Salaried
Pay range: $53,000.00 - $73,000.00 per year, depending on experience
Location: North Grafton, MA

Ask Yourself This…

Do you like understanding how and why things work, are you an intensely curious person, do you have a natural drive, and do you like to compete? Do you have an interest in science, materials, manufacturing and do you enjoy relationship building, research, negotiations, and meeting new people? Are you interested in working for a USA family-owned company that is customer-focused, manufactures in the U.S and supplies high-quality products? If yes, then keep reading.

Who We Are

Washington Mills is built on values that matter. Founded more than 150 years ago, we have earned our reputation as one of the world’s most trusted and reliable producers of abrasive, ceramic and refractory materials. Offering a broad selection of abrasive grains, powders and specialty minerals in the market today, Washington Mills has a long history of excellence servicing our customers in the abrasive industry. Washington Mills’ products are well-known and respected for their quality and consistency of performance and we continually pursue growth in our products, our approach, and our people. Our founding principles of honesty, integrity and reliability guide our business, and we are a proud community of hands-on problem solvers, committed to shaping the materials applications of the future. With global distribution and manufacturing sites located throughout the world, Washington Mills opens the door to a world of opportunity, creativity, and challenge.
What You’ll Do

Washington Mills is hiring a tech-forward inside Sales Representative to market and sell abrasive grain and refractory and ceramic raw materials. This on-site opportunity in North Grafton, MA is an exciting role for someone who wants to learn and win. You’ll be at the center of our growth by identifying opportunities, engaging prospects, and turning prospects into customers. This person will develop and close new business through managing incoming sales leads, speaking with prospects on the phone, emailing, cold calling, using social media and Ai, conducting company, industry and application research. An interest in business development, research, developing sales skills, and learning about new companies, products and applications is required. Experience or interest in materials science, industrial manufacturing, grinding, surface finishing, polishing, grit blasting, or the ceramic and refractories industry are desirable traits. You will be joining a family-owned North American manufacturing company that has a high degree of integrity, is committed to excellence in servicing its customers, and is trusted and respected in the industry. The job is located on-site in North Grafton, MA. The work of the inside Sales Representative involves the following primary sales tasks:

Sales Responsibilities

Communicate with sales prospects through a mix of phone calls, video calls, emails and social media
Qualify incoming leads
Heavy user of CRM software
Provide product information and application expertise
Conduct detailed research to identify new leads and prospects
Ask questions, be inquisitive and take detailed notes
Build confidence, respect and carry forth the goodwill of the Company
Identify and obtain new leads and prospects through cold calling, networking, researching
Assist in the development of market strategies as they relate to the target industries
Manage sales pipeline of leads, prospects and opportunities
Perform to an established set of sales goals and objectives
Responsible for admin functions: pricing, quoting, sales reports, CRM, marketing documents

A Little About You

Bachelors’ Degree in Business, Sales, Marketing, Materials Science or other Engineering field preferred
Research, sales, negotiations, customer service skills
Strong interpersonal communication skills – verbal/written
Proficient in MS Word, Excel and Power Point. Knowledge of Salesforce or other CRM platform
Demonstrated ability to work within a team to achieve objectives
Self-disciplined, self-motivated, able to work unsupervised
Materials, mechanical, industrial, manufacturing background to understand products and applications
Curious, detail-oriented, determined, diligent, competitive, unflappable

Compensation/Benefits

We proudly offer robust compensation and benefits packages, including:

Competitive pay, commensurate with experience
Heavily subsidized medical and dental plans
Employer-sponsored retirement plan
Profit sharing options
Company-paid life insurance
Immediate paid vacation and generous holiday time
Family-friendly sick and personal leave policies
Opportunities for career development

Interested? We want to hear from you! Visit washingtonmills.com/careers and tell us why you’re the candidate we’re looking for.

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.