Inside Sales & Service Representative
Applied Technical Services, LLC is a leading provider of critical testing, inspection, certification, compliance services. The company serves clients across a diverse set of large, stable end markets including manufacturing, power generation, aerospace, medical, defense. ATS was founded in 1967, headquartered in Marietta, GA. Today the Company employs nearly 2,100 team members across more than 95 locations within the United States.
Our purpose is to create a safe, reliable world. Our mission is to deliver assurance through precise technical, professional services.
Job Title: Inside Sales & Service Representative
Position Type: Full-time
Location: Remote
Overview
U.S. Forensics, an ATS company, is seeking a motivated Inside Sales & Service Representative to support business development activities through outbound outreach, prospecting, lead qualification and established customer engagement. This role focuses on pipeline generation, client support, outside sales representative support, and data-driven follow up (rather than territory management, outside sales, direct closing responsibility).
Key Responsibilities
- Liaise with Business Development and Project Managers to identify and execute key customer support activities
- Conduct outbound phone calls to prospective clients across targeted industries
- Execute structured prospecting campaigns using call lists, CRM data, marketing inputs
- Execute email outreach campaigns aligned with marketing initiatives
- Manage consistent follow up schedules to maintain prospect engagement
- Maintain data integrity across accounts, contacts, opportunities
- Coordinate closely with marketing, sales leadership, technical teams
- Share market feedback, prospect insights, campaign performance
- Attend conferences and events as assigned
- Other duties as assigned
- Travel anticipated to be 10%