Inside Sales
We are currently seeking and have an immediate opening for a qualified and motivated individual to fill the position of Inside Sales Representative based out of Bathurst, NB.
RESPONSIBILITIES
Respond to customer inquiries via phone, email, or in-person with professionalism and technical expertise.
Understand customer requirements and recommend appropriate industrial products, systems, and technical solutions.
Present alternatives and solutions considering pricing, specifications, compatibility, and availability.
Process quotes, proposals, and orders accurately, ensuring all product specifications and system requirements are accurately captured and addressed
Provide reliable updates on product availability, shipment status, and delivery timelines
Coordinate with vendors and internal teams to ensure timely fulfillment and resolve issues
Follow up with customers after sales to ensure satisfaction and address concerns
Maintain organized customer records and communicate demand changes to purchasing
Support inventory counts and maintain accurate system data
Adhere to company policies and procedures
Stay current on product lines, technical updates, and industry trends.
Perform other duties as assigned
QUALIFICATIONS
2 or more years of experience in an Inside Sales role is an absolute must
Though not required, preference will be given to individuals with experience working in/around electric motors, compressed air systems, power transmission components, or related
Strong customer service & solutions focus with professional demeanor
Collaborative and able to develop/maintain relationships with ease inside & outside the organization
Excellent verbal and written communication, listening, negotiation, and phone skill
The ability to effectively read technical documentations, then capture and communicate findings & specifications
High integrity with strong ethical standards
Proven problem-solving, analytical, and organizational abilities with strong attention to detail
Comfortable in a fast-paced environment; able to multitask and adapt to changing priorities
Basic business math skills (rates, ratios, algebra)
Strong computer aptitude, including Microsoft applications and ERPs (P21/Prophet 21)
In accordance with the provincial wage transparency requirements, the expected base compensation for this position is $20-23.50/hr (or more) depending on relevant experience, technical competencies, certifications, etc.