Inside Sales Specialist

PRIMARY PURPOSE: The Inside Sales role will answer inbound telephone inquiries for sales. This role will also call customers for follow up on quotes, etc. This position must be able to close sales and be able to value add sell and up-sell our client’s products.

EDUCATION and/or EXPERIENCE:

High School Diploma or General Education Degree (GED) required, minimum 2 years of college preferred, and 3 years experience in inside sales capacity handling customer relationships and prospecting leads and/or training; or equivalent combination of education and experience.

Additional requirements include: basic phone selling/negotiation skills; excellent oral communication & listening skills; strong understanding of the Company’s equipment, products & services; excellent planning, organizational, analytical and decision making skills; strong PC proficiency (data entry, Microsoft Office Suite, Navision, CRM, etc.);

LANGUAGE SKILLS:

• Ability to read, analyze, and interpret general business periodicals, professional journals, or standard operating procedures.

• Ability to respond effectively to the most sensitive inquiries or complaints from customers or regulatory agencies.

MATHEMATICAL SKILLS:

• Ability to calculate financial data including discounts, interest, commissions, percentages, etc.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of detailed instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid Drivers License and proof of current automobile insurance. (if required to travel off-site)

This position pays $19 to $21 an hour.

If you would like to be considered for this position, please apply today for immediate consideration or call 978-534-2422 to learn more.