Inside Sales Specialist
Key Responsibilities
- Serve as the primary point of contact for inquiries.
- Handle customer complaints and feedback professionally.
- Generate and provide timely sales quotations.
- Follow up on customer orders regularly.
- Maintain and update product price lists.
- Generate ad-hoc sales and operations reports.
- Review and process all incoming customer orders.
- Clarify order discrepancies directly with clients.
- Coordinate stock availability with Supply Chain.
- Confirm delivery dates with the logistics team.
- Issue Purchase Orders (POs) to suppliers.
- Monitor incoming international and local shipments.
- Communicate estimated delivery dates to customers.
- Secure customer acceptance for delivery schedules.
- Manage customer forecasts to plan inventory levels.
- Maintain appropriate stock to prevent shortages.
- Comply with AS9120 Aerospace Quality standards.
- Adhere to ISO 14001 Environmental systems.
- Follow all documented corporate operating procedures.
- Assist Finance with customer invoice submissions.
- Follow up on outstanding customer payments.
Job Requirements
- Diploma in Business or equivalent.
- At least 2 years of relevant work experience in customer service.
- Preferably with some background in polymer or chemical manufacturing.
- Proficiency in SAP Business One (SAP B1) is preferred.
Interested applicants are welcome to submit your MS Word resume to career@oneconsulting-global.com
EA Personnel: R1107675
Agency No.: 07C3676