Inside Sales Support Representative - CAP

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This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements Job Description

• Supports quotation/pricing request and managing priorities with multiple stakeholders in Thailand for IT environment/products.
• Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.
• Develops and maintains internal support processes for Thai sellers and their business partners, including OVP reporting and custom builds
• As needed coordinates planning activities with other stake holding functions & deep dives to derive actionable strategies in trouble areas.
• Focuses on continuous process and experience improvement, assisting with troubleshooting and development of new processes
• Provides content for enablement related to processes and partner operations
• Builds peer support and strong internal-company relationships with other key employees in Thailand
• Participate in group activity to develop and drive for process enhancement
• May operate on a multi-country basis.

Job Requirement:

• Minimum Bachelor's Degree or equivalent professional qualification on any field.
• Minimum 3 years of experience in Customer Service, Customer Support, Sales Support, Technical Support, Order Management, or a related customer-facing role.
• Fluent in Thai (read, write, and speak) to support Thailand-based customers, partners, and stakeholders.
• Good English communication skills for internal collaboration.
• Experience handling customer inquiries, stakeholder communication, and email-based support.
• Basic proficiency in Microsoft Office 365 is an advantage.

Additional Locations: * Malaysia - Selangor - Petaling Jaya * Malaysia * Malaysia - Selangor * Malaysia - Selangor - Petaling Jaya Go back Apply

If you require an accommodation to complete this application, please contact ability@lenovo.com