Insights Manager (6-Month Fixed-Term Contract – Paternity Cover)
About Isentia
Isentia (a Pulsar Group company) is Asia-Pacific’s leading media intelligence company. We empower over 6,000 clients worldwide—including iconic brands like Apple, Coca-Cola, Pfizer, and HSBC, alongside major government bodies in Singapore, Australia, and the UK.
With a team of 1,000+ experts and advanced AI-driven technology, we monitor over six million data sources across social media, mainstream news, search, and first-party data to deliver real-time insights and deep media analysis.
The Role
We are seeking a dynamic, results-driven Insights Manager to join our Singapore team on a 6-month fixed-term contract to cover a paternity leave.
In this leadership role, you will guide our Insights team in delivering high-impact, measurement-based media content analysis. You will work closely with major clients, partner with internal sales and account management teams to drive revenue, and foster a high-performing analyst team.
Key Responsibilities
Team Leadership & People Management
Lead, coach, and mentor a high-performing team of Insights Analysts and Data Specialists.
Set clear KPIs, provide ongoing feedback, and nurture talent through individual growth plans.
Drive team productivity, morale, and smooth daily operations.
Client Engagement & Business Development
Serve as a trusted advisor to key clients across government and corporate sectors, translating complex data into actionable business insights.
Partner with New Business and Account Management teams to support sales opportunities and client retention.
Present impactful findings and educate the communications industry on best practices in media measurement.
Operations, Quality & Innovation
Oversee resource allocation, account setups, coding, charting, and report production to ensure reliable delivery.
Uphold strict quality control standards across all report deliverables.
Identify opportunities to streamline workflows and integrate technology (including GenAI enhancements) to boost efficiency.
What We Are Looking For
Requirements & Experience:
Experience: 3 to 5 years in media intelligence, research, communications, or a related industry, with at least 3 years of team management experience.
Education: Degree in Communications, Communications Research, Business, or related Social Sciences.
Technical Skills: Strong analytical mindset with the ability to turn complex media data into clear strategic stories. Experience in B2B consultative selling environments is a strong plus.
Tool Proficiency: Experience with data visualization tools, dashboards, and advanced MS Office (specifically Excel pivot tables).
Communication: Exceptional verbal and written English skills with strong presentation capabilities. Proficiency in additional languages is a plus.
Leadership Style: Hands-on problem solver, highly organized, and calm under pressure with minimal supervision.
Why Join Us?
This is an exceptional opportunity to lead a talented team, work with world-class brands, and showcase your leadership capabilities in a high-visibility role within a leading APAC media tech firm.