Insights Manager
About Isentia
Isentia is Asia-Pacific’s leading media intelligence company. We empower 6,000+ clients worldwide—including brands like Apple, Coca-Cola, Pfizer, HSBC, and major government bodies—to make informed decisions in an ever-evolving media landscape. Powered by AI-driven technology and a team of 1,000+ experts, we monitor over six million data sources across social media, mainstream news, search, and first-party data to deliver real-time alerts, deep analysis, and award-winning strategic insights.
The Opportunity
We are looking for an experienced and analytical Insights Manager to lead our Manila-based team of Insights Analysts.
At the heart of data-driven decision-making, you will partner closely with our Research and Account Servicing teams to transform complex media data into clear, compelling, and actionable stories for top-tier global brands. You will play a pivotal role in driving report quality, mentoring talent, leveraging AI-enabled tools, and directly supporting revenue growth and client satisfaction.
Key Responsibilities
Team Leadership & Development: Lead, coach, and mentor a high-performing team of Insights Analysts; set performance standards, conduct regular reviews, and foster a positive, innovative team culture.
Insights Delivery & Quality Control: Oversee report production and client presentations to ensure exceptional quality, storytelling, and analytical rigor before final delivery.
AI & Process Innovation: Leverage AI-enabled tools and automation to optimize speed, efficiency, and data visualization across report generation and analysis.
Client & Revenue Support: Manage a portfolio of key client accounts, present high-level media findings, and collaborate with Account Managers and Sales on pitches, proposals, and service evolution.
What We Are Looking For
Background: Proven experience in market research, data analytics, media monitoring, or journalism (agency or client-side experience is a strong advantage).
Leadership: Demonstrated experience leading, coaching, or mentoring team members.
Analytical Mindset: Exceptional ability to interpret complex media data, answer the "so what?", and translate findings into strategic insights.
Tech & Data Proficiency: Skilled in Microsoft Excel (pivot tables), data visualization tools, dashboards, and AI/automation platforms.
Communication: Exceptional written and verbal English communication skills, with a track record of presenting complex findings clearly to stakeholders.
Social Media Acumen: Strong understanding of social media channels, social monitoring, and digital marketing trends.