Insights Manager - Mat Cover - 12 months
About Reward
Reward, part of the Rezolve Ai Group, is transforming the way people, banks, brands and retailers connect through everyday commerce.
Operating across 15+ markets throughout the UK, Europe, the Middle East and Asia, Reward sits at the intersection of banking and commerce, connecting financial institutions and retailers through technology, transaction intelligence and digital engagement.
Our platform helps banks deliver more relevant and rewarding experiences to millions of customers, while enabling brands and retailers to reach valuable audiences, drive measurable sales and build lasting loyalty.
Since our beginnings, we’ve had a simple mission: to make everyday spending more rewarding. To date, we’ve returned billions in cashback to consumers and continue to innovate how people engage with brands through their everyday spending.
In 2026, Reward became part of Rezolve Ai, a global AI-powered commerce and payments technology company. Together, we’re combining Reward’s transaction intelligence, customer engagement capabilities and commerce network with Rezolve Ai’s technology to create smarter, more personalised journeys from discovery and engagement through to transaction and loyalty.
This is an exciting time to join Reward. We’re an established, growing business with the technology, partnerships and expertise to make a real impact, combined with the ambition and opportunity that comes from being part of a global AI commerce organisation.
Our people are at the heart of that journey. We’re proud to be Great Place to Work® certified and recognised among the UK’s Best Workplaces™ Top 50 for 2026, reflecting a culture built around trust, inclusion, collaboration and putting people first.
We’re shaping the next generation of commerce and customer engagement - and we’re looking for people who want to help us build it.
Role Summary
Working within the Insight Solutions group, the Insight Manager (12 months - Maternity Cover) is an influential member of the commercial team. The Insight Manager makes a positive difference to our clients through ensuring that personally and collectively we deliver accurate and timely best-in-class insights to clients. The Insight Manager also takes a lead role in creating configurable client solutions where needed and is seen as a go-to insight expert by account management and sales teams.
Why Reward
This is an exciting time to join Reward as we continue to grow as part of the Rezolve Ai Group. You'll have the opportunity to work in a fast moving, technology led environment, collaborate with talented people across our international business and make a tangible impact in your role.
You'll have the opportunity to learn, grow and shape how we work, while being part of a culture that values collaboration, inclusion, curiosity and getting things done.
Equal Opportunities
At Reward, we are committed to creating an inclusive and diverse workplace where everyone is valued, respected and given the opportunity to thrive.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds, experiences and perspectives. Recruitment and employment decisions are based on skills, experience, capability and potential, and we do not discriminate on the basis of any protected characteristic.
We are committed to ensuring our recruitment process is fair, accessible and inclusive. We will consider reasonable adjustments for candidates who require additional support during the recruitment and selection process.
We believe that diversity of thought, background and experience strengthens our teams and helps us build a better Reward.
Reward, part of the Rezolve Ai Group, is transforming the way people, banks, brands and retailers connect through everyday commerce.
Operating across 15+ markets throughout the UK, Europe, the Middle East and Asia, Reward sits at the intersection of banking and commerce, connecting financial institutions and retailers through technology, transaction intelligence and digital engagement.
Our platform helps banks deliver more relevant and rewarding experiences to millions of customers, while enabling brands and retailers to reach valuable audiences, drive measurable sales and build lasting loyalty.
Since our beginnings, we’ve had a simple mission: to make everyday spending more rewarding. To date, we’ve returned billions in cashback to consumers and continue to innovate how people engage with brands through their everyday spending.
In 2026, Reward became part of Rezolve Ai, a global AI-powered commerce and payments technology company. Together, we’re combining Reward’s transaction intelligence, customer engagement capabilities and commerce network with Rezolve Ai’s technology to create smarter, more personalised journeys from discovery and engagement through to transaction and loyalty.
This is an exciting time to join Reward. We’re an established, growing business with the technology, partnerships and expertise to make a real impact, combined with the ambition and opportunity that comes from being part of a global AI commerce organisation.
Our people are at the heart of that journey. We’re proud to be Great Place to Work® certified and recognised among the UK’s Best Workplaces™ Top 50 for 2026, reflecting a culture built around trust, inclusion, collaboration and putting people first.
We’re shaping the next generation of commerce and customer engagement - and we’re looking for people who want to help us build it.
Role Summary
Working within the Insight Solutions group, the Insight Manager (12 months - Maternity Cover) is an influential member of the commercial team. The Insight Manager makes a positive difference to our clients through ensuring that personally and collectively we deliver accurate and timely best-in-class insights to clients. The Insight Manager also takes a lead role in creating configurable client solutions where needed and is seen as a go-to insight expert by account management and sales teams.
Responsibilities
- Responsible for both collective and personal delivery of best in class insights to both clients.
- Leads the creation of configurable (i.e. efficient to deliver and re-deliver) solutions for clients where necessary to maintain and build client engagement.
- Regular direct engagement with our most valuable clients, helping build Reward’s reputation as a leading insight business as well as ensuring that clients can act confidently using our insights and any complex needs are clearly understood.
- Take steps – and encourage others to take steps - to understand the customers, companies, opportunities and challenges relating to the commercial team.
- Assumes a prominent role in the day to day operation of the commercial team through regular review, planning and general communication within the group. Offers ideas to benefit the overall success and productivity of the group. This includes representatives from account management, sales and Activation Solutions.
- Adopt and develop ways of working that build team efficiency. This includes appropriate adoption of new technologies and AI.
- Engages with Reward’s Data Product and Data Engineering teams to drive the quality and efficiency of Reward’s insights output in line with the 3 A’s principles (Accuracy, Accessibility, Actionability).
- Ensure the quality and accuracy of both individual and team outputs through development and maintenance of a collective quality control and associated process improvements.
- Contributes and co-ordinates thoughts and ideas to help ensure that Reward’s product catalogue remains aligned with current and future client needs and ahead of our competition.
Why Reward
This is an exciting time to join Reward as we continue to grow as part of the Rezolve Ai Group. You'll have the opportunity to work in a fast moving, technology led environment, collaborate with talented people across our international business and make a tangible impact in your role.
You'll have the opportunity to learn, grow and shape how we work, while being part of a culture that values collaboration, inclusion, curiosity and getting things done.
Requirements
Skills:- Expert proficiency Excel and/or equivalent analytical tool/language (Python, R).
- Highly numerate and familiar with statistics, i.e. correlations, standard deviations, use of control groups
- Proven ability to turn data into stories that clients understand and value
- Excellent communication skills and a passion for developing long-term client partnerships through insight
- Experience building customer-level analytical models (e.g., segmentations) is highly desirable
- Experience with AI/machine learning tools is also highly desirable
- Positive and adaptable
- Determined to make a difference
- Must have strong numerical background either through a degree or relevant professional experience
- Strong experience (4+ years) in an insight, analytics or data science role—ideally within a relevant sector, i.e. Hospitality or Retail
Benefits
- Annual Leave: 25 days + bank holidays
- Ability to buy and sell holiday days as well as the ability to bank days (tenure dependant)
- Flexible working options: we are operating a hybrid working model with 3 days a week from the office
- Pension: Hargreaves Lansdown up to 6% matched contribution
- Generous family friendly cover
- Private healthcare - Bupa
- Income protection
- Critical illness cover
- Life insurance cover
- Dental cover
- Optical cover
- Yulife app for access to employee wellbeing and discounts
- Perks at Work, cashback/discount shopping site
- Employee referral scheme
- Salary sacrifice program which includes cycle to work scheme, electric car scheme and season ticket loans
- Company events i.e. Christmas party, all-company event and other social/hosted events during the year (we have an active social committee!)
- Team socials
Equal Opportunities
At Reward, we are committed to creating an inclusive and diverse workplace where everyone is valued, respected and given the opportunity to thrive.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds, experiences and perspectives. Recruitment and employment decisions are based on skills, experience, capability and potential, and we do not discriminate on the basis of any protected characteristic.
We are committed to ensuring our recruitment process is fair, accessible and inclusive. We will consider reasonable adjustments for candidates who require additional support during the recruitment and selection process.
We believe that diversity of thought, background and experience strengthens our teams and helps us build a better Reward.