Inspector Supervisor

Your main responsibilities will be to:

• Perform inspections when required
• Supervise a team of quality inspectors in Durban, South Africa and oversee their performance through Key Performance Indicators and on-site assessments. Take actions based on their results.
• Act as a trainer and coach, provide technical support and guidance to inspectors and conduct performance evaluations and on-site audits when required.
• Propose and implement solutions to improve standards of service to prevent issues that may impact the quality of inspections.
• Lead the investigations to establish whether any claims related to the inspectors’ actions are legitimate.
• Represent QIMA during meetings with customers in the region, provide technical expertise, and kickoff inspection programs.
• Maintain good working relationships with all the suppliers and factories where we inspect.

In order to be successful in this role, you must have:

• Master’s or Bachelor degree in textile engineering; strong familiarity with Quality Management or Product Organization
• Practical experience in performing QC inspections with a strong desire to improve internal protocols.
• Technology driven mindset.

• Strong willingness and potential to become a manager of high-scale teams with a mindset oriented towards performance management.

• Ability to travel to meet your team members and to visit clients and factories.
• Excellent command of English (spoken and written)