Installation Manager
Posted
One Goal, One Passion - Growth is Everything at Window Nation
Recruiting the best talent is one of Window Nation's main goals. With growth always being our number one priority, we're committed to finding and keeping the best employees possible. We want you to be your authentic self, we want you to love what you do, we want you to grow with us. Grow professionally and grow personally. We know that we all grow together at Window Nation, and we are proud of that. One Goal, One Passion - Growth is Everything at Window Nation.
Reports to: Manager of Operations
Position Summary
The Installation Manager oversees replacement window, siding, and door installations within an assigned market. This role manages installation teams, independent contractors, warehouse operations, job-site quality, and customer issue resolution to ensure every project meets company standards for workmanship, safety, efficiency, and customer satisfaction.
Responsibilities
- Recruit, train, supervise, and develop direct reports.
- Select, onboard, and manage 1099 installation crews.
- Maintain installer skill matrices, validate crew qualifications, and process installer payments.
- Coordinate with scheduling teams to assign qualified crews to each project.
- Manage installation projects through completion, including service calls and field measurements.
- Review sold projects to confirm all required materials are ordered and received before installation.
- Oversee warehouse inventory, material availability, and scheduled audits.
- Conduct job-site inspections and quality audits to ensure installation standards are met.
- Monitor installation run rates, crew performance, and GuildQuality scores.
- Resolve installation-related customer concerns.
- Attend remeasurement appointments and deliver job-site materials when needed.
- Review and approve additional job-site costs.
- Maintain a driving record that meets company insurance requirements.
Required Qualifications
- High school diploma or GED.
- Four or more years of relevant leadership experience.
- Four or more years of general construction experience.
- Three or more years of customer issue-resolution experience.
- At least one year of window industry experience, including measuring and service; installation experience may substitute for service experience.
- Experience managing or working with installation crews.
- Valid driver’s license and acceptable driving record.
- Strong organizational, communication, and problem-solving skills.
Preferred Qualifications
- College degree, technical certification, or other postsecondary education.
- Warehouse or inventory management experience.
- Proficiency in Microsoft Office.
- CRM experience; Salesforce experience is a plus.
- Customer-focused leadership approach.
- Success in a fast-paced, deadline-driven environment.
Benefits and Perks
- Medical, dental, vision, disability, and life insurance
- 401(k) retirement plan with employer match
- Company-paid training
- Professional development opportunities
- Paid community volunteer days
- Company vehicle for eligible roles
- Employee events and company celebrations
Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
Skills
As published by lever · 14 questions
Basics
Resume/CV, Full name, Email, Phone, Current location, Current company, LinkedIn URL, Portfolio URL, Other website
Short answers (4)
- How much cutback/space do you typically leave when measuring for pocket window replacements? optional
- If you are a FORMER NewSouth, Armorvue, or Window Nation employee, please enter your 6-digit employee number. optional
- If you were referred by a Window Nation employee, please provide the employee’s first and last name optional
- If you selected 'Other', please specify. optional
Pick from a list (10)
- How many total years of experience do you have measuring replacement residential windows?
- How many total years of home remodeling experience do you have?
- Do you have any experience with any of the following window services? (Select all that apply) optional
- Please check what types/styles of windows you have done: optional
- *If offered employment, are you willing to complete a pre-employment background check in accordance with applicable laws and company policy?
- *Are you legally authorized to work in the United States, and will you require employment visa sponsorship now or in the future?
- *Does the posted compensation range align with your expectations?
- Are you a former or current NewSouth, Armorvue or Window Nation employee? NOTE: If you are a former employee, please include your employee number in the next question. If you are a CURRENT employee, you'll need to submit your application through the internal career page to be considered.
- How did you hear about this job opening? optional
- Would you like to receive text message updates regarding this application? (Window Nation will not share or sell your information.)