Instructional Designer/ Capability Lead - Design
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Summary
Westpac Group is hiring an Instructional Designer/Capability Lead – Design on a 12-month max-term contract, based in Parramatta (NSW) or Bedford Park (Adelaide). The role designs engaging, high-impact learning experiences that build capability in customer-facing teams such as Fraud & Scams, Complaints, Estates and Assist.
12 months max term opportunity Location: Parramatta (NSW) or Bedford Park (Ade) What’s the role? Join our Customer Protection & Support Capability Design team and help shape how learning is created across some of Westpac's most important customer facing teams. As an Instructional Designer/ Capability Lead – Design, you'll design engaging, practical and high impact learning experiences that build capability across areas including Fraud & Scams, Complaints, Estates and Assist. This is a design fo…