Instructional Designer - Senior

Who We Are:

RailPros is the premier provider of engineering and diversified safety services to America's rail and transit industry. Driven by a passion for our people, clients, and communities, we are committed to solving our customers' challenges and earning their trust through teamwork, continuous improvement, and service excellence. As a people first organization, we prioritize the safety, well being, and growth of our employees, fostering a culture of caring and support. We believe that when our people thrive, our company thrives.

Our mission is to enhance mobility, safety, and quality of life for residents, passengers, and partner companies. We do more than just provide services; we are constantly innovating and staying informed of industry developments to help our customers succeed. Join us in our shared goal of keeping America moving and ensuring customer satisfaction in an environment where your contributions are valued and your growth is encouraged. Apply now and become a part of our exciting journey!

Job Summary:

The Senior Instructional Designer for RailPros Training & Media Service group leads the design and development of innovative, effective training programs for our clients. This role collaborates with subject matter experts (SMEs), safety officers, and operations leaders to create learning solutions that support regulatory compliance, operational excellence, and workforce development. This position requires both independent initiative and team leadership, providing guidance to other instructional designers and content developers.

Essential Duties & Responsibilities:

• Apply adult learning principles and instructional design best practices to develop engaging, multimedia rich course content
• Lead the end to end design and development of learning content, including modes of assessment to measure the effectiveness and application of training
• Lead a cross functional development team throughout the project life cycle
• Design inclusive learning experiences that reflect diverse learning styles
• Collaborate with SMEs to identify training needs and close knowledge gaps
• Recommend curriculum strategies based on needs analysis
• Define instructional goals and align content accordingly
• Contribute to project proposals, including scope, design plans, timelines, and budgets
• Develop training deliverables such as ILT guides, eLearning modules, exams, and surveys
• Support media production (audio, video, animations, simulations, games)
• Create interactive exercises and activities to reinforce learning
• Establish performance criteria and develop assessment tools
• Maintain project documentation and course assets
• Conduct post training evaluations and recommend improvements
• Proficient with electronic communications including email and text as well as standard office applications (i.e., Microsoft Office Suite)
• Advanced oral and written communication skills
• Lead project meetings and makes presentations
• Represent the organization and maintain liaison with individuals and related organizations
• This position may require routine travel to RailPros headquarters, field offices or client offices, work sites and other project related locations
• Contribute to a positive, inclusive, and respectful workplace culture, free from behaviors that undermine morale, productivity, or organizational values
• Uphold the organization’s standards of integrity, accountability, and respect in all duties and interactions
• Adhere to all company policies, procedures, and applicable laws and regulation
• Other duties as assigned or required to meet the business needs