Instructional Technologist III
Job Summary
Nightingale is looking for an Instructional Technologist III to join our Learning Design and Innovation team — a senior-level learning technology specialist who thrives on solving the LMS puzzles other people can't crack. This is a high-autonomy role for someone who loves going deep: diagnosing root causes, validating integrations before they hit production, and building the scripts that keep our systems running smoothly behind the scenes.
About the Role
At Nightingale, our learning platforms are how thousands of learners across the country experience their education — so when something breaks, it matters. As an Instructional Technologist III, you'll bridge instructional support and system-level operations, bringing advanced troubleshooting, integration testing, and automation know-how to a community that's counting on stable, well-functioning tools. You'll operate independently, trusted to analyze system behavior and drive platform optimization forward, while continuing to support the faculty initiatives that keep our classrooms running.
What You'll Do
- Diagnose and resolve complex LMS configuration issues beyond standard course-level troubleshooting
- Analyze blueprint sync inconsistencies and identify root causes
- Investigate gradebook behavior, permissions conflicts, and workflow disruptions
- Interpret browser console output and identify JavaScript-related issues impacting LMS behavior
- Conduct sandbox testing for LTI tool updates and configuration changes, and validate integration behavior prior to production release
- Document system-level defects and escalate findings with detailed technical context
- Assist in reviewing vendor documentation and identifying potential configuration impacts
- Develop and maintain scoped Python scripts for backend API data retrieval, validation, and reporting
- Perform structured data manipulation for LMS-related reporting and workflow support
- Assist in validating data accuracy for course copy, integration sync, or automation processes
- Support monitoring and troubleshooting of automated scripts under defined standards
- Test and validate Canvas theme changes in non-production environments, and identify behavior conflicts or accessibility concerns related to CSS or JavaScript updates (this role provides structured feedback but does not deploy or modify production theme code)
- Provide advanced Tier II/III instructional technology support and serve as an escalation resource for Instructional Technologist II staff
- Deliver advanced training on LMS features and instructional tools
What You Bring
Minimum Qualifications:
- 4–6 years of progressive experience supporting LMS platforms
- Advanced working knowledge of LMS configuration and platform behavior
- Working knowledge of JavaScript sufficient to diagnose integration and UI-related issues
- Bachelor's degree required (or equivalent experience)
Preferred Qualifications:
- Master's degree
Why Nightingale?
Nightingale isn't just a nursing school — we're a high-impact community working toward a Better World through Better Humanity and Better Health. As an Instructional Technologist III, your behind-the-scenes precision directly shapes whether faculty can teach and learners can learn without friction. You'll join a team that values growth mindset, transparency, responsibility, and belonging — where your technical judgment is trusted, and your problem-solving genuinely moves the mission forward.
All new hires are required to attend New Collaborator Orientation (NCO) in Salt Lake City, Utah. The College will cover travel, lodging, and other accommodations.
Nightingale’s commitment to diversity and inclusion is reflected both in our learners and collaborators because we believe the best outcomes for learners from underserved and diverse populations are achieved through collaborators with similar backgrounds and cultures. Nightingale Education Group is an equal opportunity employer.
Our Mission (not just words on the wall, we live it, love it, and daily contribute to it): With the primary focus on higher learning in healthcare professions, Nightingale Education Group contributes to elevating education, health, and employment systems through facilitation of academic achievement, personal growth, and professional development of its learners, alumni, and collaborators, while serving diverse communities.
At Nightingale Education Group, our Innovative Education model helps transform rural health landscapes through our blended-distance learning platform. Every person involved with Nightingale Education Group helps to change the lives of our learners, our communities, and ultimately the world by adding to the quality of healthcare. We are proud to have graduated nearly 5,000 nurses serving communities in need. We are serious about our outcomes and have a little bit of fun getting there.
The professional and personal development of our learners and our collaborators is our company’s foundation. Not only do we develop strategies that promote a positive work-life integration, but we also create an environment that invites you to become an expert in your field, be it through higher education or professional development. Put simply, we elevate employment, elevate health, and elevate education. We’re so happy that you’ve found us!
Employment is contingent upon successful completion of a background check and drug screen.