Insurance Accounts Receivable Specialist Lead

GENERAL SUMMARY

The Insurance Accounts Receivable Specialist Lead is responsible for overseeing daily operations, guiding team members, and ensuring efficient workflows and progress toward team goals. This role fosters a positive and collaborative team environment, monitors performance, and serves as a key liaison between team members and functional leadership. The Lead also acts as the first line of support for team questions and issue resolution, while continuing to manage their own A/R follow-up workload. Approximately 50% of their responsibilities involve handling complex claims, including high-dollar drug claims and other priority tasks.