Insurance Authorization Specialist
Summary
Processes insurance pre-authorizations for orthopaedic services, verifies orders, and resolves claim denials using medical codes and payer rules.
Job Summary
Obtains pre-authorizations/pre-certification per payer requirements for services rendered and ensures authorization information is documented in the appropriate system. Your knowledge of insurance carriers and specific plan details will make you a valuable resource to patients, providers, and coworkers! Knowledge of medical codes and medical terminology required.
Duties and Responsibilities
- Obtains pre-authorizations/pre-certification per payer requirements for services rendered and ensures authorization information is documented in the appropriately in the system.
- Verifies physician orders are accurate.
- Ability to understand and communicate insurance co-pays, deductibles, co-insurances, and out of pocket expenses for point of service collections.
- Communication is maintained with providers, clinical staff, and patient in relationship to authorization status.
- Works and assists with the billing department in researching and resolving rejected, incorrectly paid and denied claims as requested.
- Helps to maintain a professional atmosphere for patients, family members and staff.
- Remains current with insurance requirements for pre-authorization and provides education within the departments and clinics on changes.
- Keep management informed of changes in authorization process, insurance policies, billing requirements, rejection or denial codes as they pertain to claim processing and coding.