Insurance Customer Service/Admin (Up to $3,800) #BTS
Posted
Responsibilities
- Handle customer and financial representative enquiries via phone and live chat professionally and efficiently
- Resolve customer complaints and issues at the first point of contact where possible
- Accurately record customer interactions and updates in the CRM system
- Follow up promptly on customer requests and ensure timely resolution
- Assess appeals and provide recommendations to Managers/HODs
- Assist with ad hoc duties as assigned
Requirements
- Experience in customer service functions
Interested applicants please email your resume to meganng@recruitexpress.com.sg
Megan Ng Su Ting (CEI No.: R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599
*** We regret that only shortlisted candidates will be contacted.