Insurance Customer Service/Sales Rep
Job Description
** Candidate Must Obtain a Property and Casualty License To Be Considered - Licensing Assistance Provided **
The Wes Parks Agency has been proudly serving the Mississippi Gulf Coast since 1969. As a family-owned and operated business, we strive to deliver an exceptional experience for every client, every time. We offer a wide range of insurance and financial solutions tailored to meet individual needs. Our positive work environment, strong team culture, and reputation for outstanding service make us a trusted agency and a great place to build a lasting career.
We’re seeking a Licensed Insurance Customer Service & Sales Representative to join our close-knit team. In this role, you'll be the voice and face of our agency, supporting customers with their insurance needs while maintaining strong, long-term relationships.
- Base pay: $14–$21 per hour, based on experience
- Paid holidays, sick leave, and PTO
- Career advancement opportunities
- Consistent Monday-Friday schedule
If you’re looking to build a career in insurance with a trusted local agency that values people and performance, apply today!
Benefits
- Paid Time Off (PTO)
- Hands on Training
- Tuition Reimbursement
- Mon-Fri Schedule
- Career Growth Opportunities
- Evenings Off
- Weekends Off
- Paid Holidays
- Paid Sick Leave
Responsibilities
- Provide professional, friendly, and efficient customer service
- Manage policy updates, coverage changes, and general account maintenance
- Handle inquiries by phone, email, and in person
- Develop insurance quotes, present tailored solutions, and close sales
- Collaborate with the team to ensure client satisfaction
Requirements
- Candidate must obtain an active Property and Casualty License to be considered. Licensing Assistance Provided!
- Candidate must have previous experience in an office-like setting. Preferably in the insurance field but not required.
- Current insurance license preferred but not required for the "right" person
- Comfortable using computer systems and working in a digital environment
- Ability to adapt to different customer personalities and upsell policies in those situations
- Strong communication skills, both verbal and written
- Positive, personable, and solution-oriented attitude
- Ability to adapt to different customer personalities and situations