Insurance Manager

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

ROLE AND RESPONSIBILITIES

Claims management

• Worker’s Compensation
  • Obtain documentation insurer needs to manage claim (wage statements, incident reports, job descriptions, work statuses)
  • Coordinate injury management and return to work with Operations
• Liability
  • Obtain documentation insurer needs to investigate claim (incident reports, video, contracts, witness statements)
  • Coordinate management of claim with Legal and insurer
• Builder’s Risk/Property
  • Coordinate investigation with construction manager, general contractor, insurer and others
  • Obtain repair quotes, invoices and compile claim submission to submit to insurer
• LATAM
  • Work with local contacts to ensure that documentation is being provided to insurers timely and insurer’s requests are being handled
• Construction project insurance procurement and lender compliance
  • Consistent line of communication with construction teams and general contractors well in advance of a project start to ensure that appropriate insurance is in place based on ADC and lender requirements
  • Obtain supporting documentation needed for builder’s risk insurance placement (various budgets, loss of rent pro formas, PML surveys)
  • Review insurance proposals to ensure appropriate coverage for the project that complies with lender requirements and give GC approval to bind policies
  • Obtain documentation needed for lender compliance (budgets, COIs, endorsements, policies, surveys) and complete review process with lenders
  • Track projects for scope changes that may affect insurance coverage limits, BR policy expiration dates/extensions
  • Compile information needed to transition projects to operational policies after project complete (values, dates, COOs, etc.) and provide updated COIs for lenders
• Coordinate loss control surveys for US and LATAM locations
  • Work with local site contacts on scheduling
  • Follow up on results of surveys, prepare formal responses to recommendations
  • Work with Ops teams to implement recommendations either at individual site level or at enterprise level
• Lead monthly open items calls with Insurance Broker(s)
  • Maintain ADC open items list to ensure alignment with Lockton’s list and follow all items to resolution
• Assist with insurance renewal process and ongoing program management
  • Compile data for renewal submission
  • Track receipt of quotes, binders, policies, COIs, invoices and check for accuracy
  • Quarterly reporting for Warehouse Legal Liability policies
  • Mid-term adjustments (new site additions, value changes, etc.)

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Articulate with excellent verbal and written communication skills.
• Strong knowledge of risk management strategies and market

• Excellent analytical, problem-solving, and organizational skills.

• Demonstrated ability to roll-up sleeves and work with team members in a hands-on management capacity.
• Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• 8+ years’ experience in risk management roles

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand
• Frequently required to walk
• Frequently required to sit
• Frequently required to utilize hand and finger dexterity