Intake Coordinator
Job Title: Intake Coordinator
Location: This is an onsite position in Cumming, GA and possibly 1 day/week in Alpharetta, GA
Compensation: $18.00 - $20.00/hour
Employment Type: W2, Full-Time, Non-Exempt
Schedule: Monday-Friday 8a-5p or 9a-6p
We are seeking a dynamic and motivated Intake Coordinator to join our team. This position will play a crucial role in the operation of our practice, with a focus on administrative tasks. Experience with Advanced MD or similar EHR is required. Experience with SalesForce a plus.
Job Summary:
As an Intake Coordinator, you will be a crucial part of the business’s administrative and operational efficiency. Your responsibilities will include a wide range of tasks, from clerical duties to providing support to various departments. Your organizational skills, attention to detail, and ability to maintain a professional and welcoming atmosphere will contribute to the organization's success.
Responsibilities:
- Screen incoming calls and emails, providing information and scheduling appointments for new clients.
- Support with Insurance authorizations and verification of benefits.
- Manage appointment calendars and ensure efficient scheduling of client sessions.
- Coordinate with therapists and clients to confirm appointments and manage cancellations or rescheduling requests.
- Maintain accurate client records and ensure compliance with HIPAA and confidentiality regulations.
- Manage medical records including scanning/archiving charts.
- Generate new referral partnerships with healthcare professionals, community organizations, and businesses to expand our network and increase client referrals.
- Other duties as assigned
Compensation & Benefits
- Compensation: $18.00 - $20.00 per hour; paid bi-weekly
- 401(k) retirement plan with employer match up to 4%
- Comprehensive medical, dental, and vision insurance for employees and eligible dependents
- HSA (with employer contribution) and FSA options to help manage healthcare and dependent care expenses
- Employer-paid life insurance and AD&D coverage
- Employee Assistance Program (EAP) with confidential mental health and life support resources
- Generous paid time off and additional paid holidays