Intake Coordinator
About the Role
We're looking for an Intake Coordinator to support our growing professional services business. This role focuses on client intake, follow-ups, onboarding, and administrative support to ensure a smooth client experience from initial inquiry to engagement.
This is not a legal drafting or paralegal role. Instead, the focus is on client communication, intake management, follow-ups, administrative coordination, and process execution. The ideal candidate is detail-oriented, process-driven, and possesses exceptional written English communication skills.
Key Responsibilities
- Manage client intake and onboarding processes
- Follow up on leads, engagement letters, invoices, and required documents
- Assist with ID verification and file opening
- Coordinate appointments and client communications
- Maintain accurate records and track tasks to ensure nothing falls through the cracks
- Support administrative and process-related tasks as needed
Requirements
What We're Looking For
- Excellent written and verbal English communication skills
- Strong attention to detail and organization
- Comfortable communicating with clients via email and phone
- Able to work independently and follow processes
- Reliable, proactive, and professional
- Experience in a law firm, accounting firm, financial services, or other professional services environment
Nice to Have
- Experience with client onboarding, administration, or executive assistance
- Familiarity with Google Workspace, Adobe Sign, or CRM systems
Benefits
Work Arrangement
- Remote
- Part-Time (25–30 hours per week)
- Long-term opportunity with room for growth