Intake Coordinator

Looking for a career in mental healthcare and also looking for a fantastic work and life balance? Join the team at West River Mental Health where we strive to be the premier provider in the Black Hills. West River Mental Health has been providing mental health care in Western South Dakota since 1948 and is the largest, most advanced community mental healthcare facility in the region.

West River Mental Health is accepting applications for a full-time Intake Coordinator. This position will implement and manager all intakes and admission functions for new clients seeking mental health and substance use treatment.

We offer an exceptional employee benefits package that includes health, dental, 401K, life insurance, short term disability, and long-term disability, EAP, PTO, paid holidays, and floating holidays. We provide our teams with a flexible schedule to accommodate important personal and family memories as well as encouraging professional growth.

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Ability to professionally interact and communicate in person and over the phone.
2. Skill in and ability to answer multi-line phone system.
3. Skill in and ability to prioritize tasks and multi-task.
4. Advanced computer skills.
5. Skill in and ability to comply with HIPAA regulations.
6. Skill in and ability to accurately account for money collected.
7. Ability to maintain up-to-date required company trainings.
8. Ability to maintain a South Dakota driver’s license and vehicle liability insurance and safely operate a vehicle in all weather conditions

PHYSICAL DIMENSIONS:

Hand and finger dexterity for computer keyboarding. Requires prolonged sitting, standing, and frequent bending, stooping and light to moderate lifting exerting up to 25 pounds occasionally, and/or up to 10 pounds of force frequently to move objects.

KNOWLEDGE, SKILLS, AND ABILITIES:

1. Ability to professionally interact and communicate in person and over the phone.
2. Skill in and ability to answer multi-line phone system.
3. Skill in and ability to prioritize tasks and multi-task.
4. Advanced computer skills.
5. Skill in and ability to comply with HIPAA regulations.
6. Skill in and ability to accurately account for money collected.
7. Ability to maintain up-to-date required company trainings.
8. Ability to maintain a South Dakota driver’s license and vehicle liability insurance and safely operate a vehicle in all weather conditions.

Education and Experience

High school diploma or equivalent acceptable experience. Excellent computer skills in a Microsoft environment required. Medical records experience is preferred.

This job is a Section 3 eligible job opportunity. We encourage applications from individuals that are low income and/or live in Public Housing and/or receive a Section 8 voucher. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

PHYSICAL DIMENSIONS:

Hand and finger dexterity for computer keyboarding. Requires prolonged sitting, standing, and frequent bending, stooping and light to moderate lifting exerting up to 25 pounds occasionally, and/or up to 10 pounds of force frequently to move objects.