Intake Nurse Navigator - Gynecology

The University of Texas MD Anderson Cancer Center is dedicated to eliminating cancer in Texas, the nation, and the world through integrated programs in patient care, research, prevention, and education. As a global leader in oncology, UT MD Anderson advances innovative cancer treatment while educating future healthcare professionals and supporting patients and families throughout their care journey.

The primary purpose of the Intake Nurse Navigator position is to provide individualized assistance to patients, families, and caregivers, offering education and resources to help promote informed decision making and access to quality medical and supportive care services, helping circumvent barriers to care in the healthcare system, from 24 hours of initial referral to post their first visit. The Intake Nurse Navigator works closely with Service Line physicians, care team and across the organization in all specialty areas to coordinate the patient’s plan of care, communicating with all members of the Service Line team on behalf of the patient.

Position Information
Salary Range\: Minimum $101,000 - Midpoint $126,500 - Maximum $152,000
Hourly Breakdown (40-hour work week)\: Minimum $48.55 - Midpoint $60.81 - Maximum $73.07
Typical Work Schedule\: Monday - Friday, 8AM - 5PM. This position will require additional flexibility depending on business needs, which includes weekend coverage.
Work Location\: This is a Hybrid position. Onsite presence is required for training and additional business needs.

Why Us?
As an Intake Nurse Navigator at UT MD Anderson, you will directly support the organization's mission by helping patients access world-class cancer care from their earliest point of contact. This role offers the opportunity to collaborate with multidisciplinary experts, positively impact patient experiences, and contribute to a nationally recognized oncology program while growing professionally in a supportive and innovative environment.
MD Anderson offers our nurses\:

• Paid employee medical benefits (zero premium) starting on first day for employees who work 30 or more hours per week
• Group Dental, Vision, Life, AD&D and Disability coverage
• Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
• Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
• Tuition Assistance Program after six months of service
• Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
• Employer paid life, AD&D and an illness-related reduced salary pay program
• Health Savings Account and Dependent Care Reimbursement flexible spending accounts
• Fertility benefits • State of Texas longevity pay

• Extensive wellness, recognition, fitness, employee health programs and employee resource groups.

Clinical Nurses relocating from 100+ miles from MD Anderson will also qualify for up to $10,000 in relocation assistance!

MD Anderson is among 25 of hospitals in the world who have earned six consecutive Magnet Recognition Program® designations from the American Nurses Credentialing Center. Our nursing community transforms nursing care through clinical practice, education, and research. Each day, more than 4,400 registered nurses deliver compassionate, evidence-based cancer care to patients and their families.

Roles and Responsibilities

Care Coordination and Communication

• Develop relationship with patient at first point of contact through first appointment.
• Assess patient, family and caregiver needs upon initial encounter (earliest point of entry in the continuum at time of referral or scheduled visit) including assessing barriers to care, performing distress screening and making referrals to appropriate disciplines and documenting accordingly
• Provide clinical provisional review utilizing appropriate medical acceptance criteria to screen and schedule first visit and specialty consultation needs to Patient Access staff.
• Coordinate appointments for consults with support services within established service standards, including social workers, dieticians, genetic counselors, therapists, and others.
• Apply knowledge of payer requirements and insurance processes and their impact on referrals and patient care decisions to establish appropriate referrals, as requested or needed
• Responds to voicemail and myChart messages within one business day and answers phone calls in a timely manner.

Education

• Provide education related to oncology diagnosis, treatment, support services and local or national resources.
• Educate patient, family and caregivers on first appointment preparation. Set patient expectations on scheduling, first in-person visit and how treatment plan is determined.

Communication

• Communicate any concerns and perform patient follow-up about timely coordination of appointments, tests and procedures to the appropriate scheduling or care team members.

• Perform outreach efforts across MD Anderson to establish and maintain positive working relationships with key ambulatory and inpatient care team “customers”—faculty, departments, APPs, nursing, case managers, social services, and others.

Documentation

• Utilize Epic flowsheet to develop concise patient summaries for use by the care team and document recommendations made utilizing standardized care protocols in accordance with nationally recognized care guidelines.

• Utilize navigation evidence-based tools developed to assess patient, family and caregiver needs such as pain, fatigue, and performance status.

Professional Development and Performance

• Participate in performance improvement activities to enhance the patient, family and/or caregiver experience across the continuum.
• Complete mandatory training, education and annual core competencies programs as outlined by MD Anderson.
• Develop knowledge of available local and national resources for patients and families.
• Adhere to established productivity benchmarks/caseload expectations and documentation requirements that inform navigation program performance.

Other duties as assigned.