Intake/Recert. Specialist/ Spanish Interpreter/Translator
Summary
Public housing intake and recertification specialist who screens applications, determines eligibility, leases units, monitors annual recertifications, and provides Spanish interpretation/translation services.
SCOPE:
Responsible for obtaining data, reviewing and screening applications to determine eligibility for admissions to and continued occupancy in public housing. Responsible for leasing Public Housing units to eligible applicants. Responsible for monitoring recertification activities for public housing residents.
ACCOUNTABILITY:
Directly responsible to the Public Housing Intake and Recertification Supervisor.
EXAMPLES OF WORK PERFORMED:
Takes initial applications and conducts applicant interviews and screening for admission to Public Housing. Notifies applicants of eligibility/ineligibility and maintains waiting list for Public Housing units.
Prepares list of Public Housing residents requiring annual recertification. Cooperates with outside organizations regarding verifications needed to complete recertifications. Notifies resident and Manager of rent changes by mail. Acts as intermediary in disputes regarding rent calculation and prepares written reports for resident file.
Computes rent and performs data entry to include client demographics with regard to financial and/or family composition changes.
Scanning files into electronic data base, answering incoming Public Housing Calls.
Assists in monitoring outreach and marketing of Public Housing units.
Assists in the preparation of required reports.
Performs other duties as assigned.