Intake Specialist

The Opportunity: We are seeking to hire an Intake Specialist to join our Intake & Assessment Team. This individual will provide diagnostic assessments for individuals seeking behavioral health services with the agency.

What You’ll Do:

• Provide diagnostic assessment services for persons referred to Community Support Services per established agency procedures, including the completion of all required documentation.
• Consult with immediate supervisor and/or the Chief Clinical Officer regarding clinical concerns including potential risk for self-harm, suicide, and homicide. Follow clinical recommendations as indicated.
• Complete off-site intakes as assigned.
• Refer persons seen for intake to alternative agencies based on clinical needs when appropriate.
• Assist with responding to clinical inquiries made through agency e-mail and telephone calls as requested.
• Conduct appropriate follow-up when individuals do not attend scheduled intake appointments.
• Refer to the Engagement Team when appropriate based on established protocols.
• Coordinate with local hospitals as requested.
• If deemed as a Health Officer by the Summit County ADM Board, conduct assessments for emergency admission, completing any required documentation.
• Observe all rules of confidentiality as it relates to persons served, information both internally and in dealing with outside individual(s) and /or agencies.
• Responsible for being knowledgeable about rights of individuals served and procedures governing them.
• This position is full-time (40 hours a week) working normal business hours.

What We’re Looking For:

• Minimum of a Master’s degree in counseling, social work, marriage and family therapy, psychology, or a closely related behavioral health field required.
• Minimum of LSW or LPC required.
• Prior experience in working with individuals with severe and/or persistent mental illnesses desirable.
• Prior experience in behavioral health, including conducting assessments, evaluating risk, developing diagnostic impressions, and making treatment or service recommendations.

About Us: For over 35 years, Community Support Services has been making a difference in the lives of countless individuals with severe and persistent mental illnesses. Our nearly 300 employees are real-life champions committed to quality treatment, collaborative care, and effective outcomes. Located in downtown Akron, Ohio, we serve as a leader in behavioral health care for the entire Summit County area.

What We Offer:

• Working within in a mission-driven, highly engaged environment
• A supportive, professional workplace with excellent resources
• Engaging, autonomous atmosphere
• Professional Development Assistance and Education Assistance Program
• Program-Site Eligibility for the Public Student Loan Forgiveness Program
• 401(k) with 5% employer contribution
• 10 paid holidays and 15+ days of PTO annually
• Health, Dental, and Vision insurance
• Subsidized membership to local YMCA branches
• Life insurance and short- and long-term disability