Intake Specialist STATEWIDE

Georgia Legal Services Program (GLSP), a statewide nonprofit law firm, seeks an Intake Specialist to serve in its Statewide Centralized Intake Unit.

About Georgia Legal Services Program

Georgia Legal Services Program (GLSP) is a statewide, nonprofit public interest law firm in Georgia that offers free civil legal services to low-income individuals, fostering equal access to justice and opportunities out of poverty. GLSP is founded on the belief that everyone deserves high-quality legal services regardless of income, age, race, or other demographic factors.

GLSP runs 10 regional offices that serve Georgians with low incomes living outside metro Atlanta in 154 of the state’s 159 counties. GLSP employs approximately 182 full-time staff members. We provide free legal aid across a wide range of civil issues, including family law, housing, access to public benefits, eviction prevention, farmworkers' rights, and educational access.

Job Summary:

The successful applicant will assume intake responsibilities on a full-time basis, 5 days per week. The Intake Specialist will answer and return incoming calls assigned to the Intake Workgroup of persons seeking legal assistance from Georgia Legal Services Program. Duties include, but are not limited to, screening and interviewing clients, making appointments, assisting clients in completing forms and questionnaires, making referrals to agencies and private attorneys, inputting initial data and updating data in Legal Server, and directing clients to self-help websites.