Integrated Project Manager
Summary
Leads day-to-day project coordination for Olberding Brand Family's Metal Deco packaging business in Cincinnati — translating client requests into project plans, managing artwork/prepress/production workflows from intake through delivery, and driving process improvements. Requires 5+ years of project/client management experience and proficiency with project management, workflow, and ERP systems.
- Serve as the primary day-to-day project management contact for metal deco clients.
- Gather project information, coordinate intake, estimates, timelines, priorities, and deliverables.
- Translate client requirements into clear direction, alignment needs, ownership, and next steps.
- Maintain visibility to active projects, deadlines, risks, and changing priorities.
- Own project communication, alignment calls, status updates, and issue escalation.
- Serve as a brand steward to help ensure brand equity is maintained consistently.
- Manage the details of the onsite client experience for in-person press approvals
- Manage the artwork process, project setup, order entry, scheduling, workflow coordination, and final deliverables to client and printers for consumer packaging graphics projects.
- Ensure projects are properly scoped and teams have the information needed to begin work efficiently.
- Coordinate work across Client, Creative, Prepress, Production, design agencies, printers, and other OBF teams.
- Engage technical resources to confirm print feasibility and support successful execution
- Facilitate status meetings to keep projects moving and proactively resolve bottlenecks.
- Drive projects through completion while maintaining timelines, quality, and client expectations.
- Establish clear project ownership, handoffs, communication, and escalation paths across participating teams.
- Identify recurring workflow challenges and drive improvements that reduce cycle time, rework, and unnecessary handoffs.
- Reduce delays associated with project intake, setup, order entry, approvals, and shared-resource constraints.
- Leverage workflow and business systems to improve visibility, accountability, and repeatability.
- Support consistent application of OBF processes, workflows, and operational standards as the business scales.
- Partner with the CBL to create capacity for strategic account development.
- Identify client needs, service gaps, and potential opportunities through day-to-day interactions.
- Provide insights that support account strategy, growth initiatives, and expanded service offerings.
- Help ensure operational execution supports long-term growth and profitability of the metal deco business.
- 5+ years of relevant project management, client services, account management, creative operations, production, or related experience.
- Experience managing multiple projects, priorities, timelines, and cross-functional workflows in a fast-paced environment.
- Strong understanding of project planning, scheduling, workflow management, and operational coordination.
- Strong client communication, relationship management, organization, attention to detail, and follow-through.
- Ability to identify problems, influence across teams, determine next steps, and drive issues to resolution.
- Proficiency with business systems, project management tools, reporting tools, and workflow technologies.
- Packaging graphics, print, premedia, creative operations, or brand commercialization experience preferred.
- Client Experience: Responsiveness, communication effectiveness, issue resolution, and client satisfaction.
- Project Performance: On-time completion, schedule adherence, project visibility, and delivery predictability.
- Workflow Efficiency: Reduced setup delays, bottlenecks, cycle time, rework, and unnecessary handoffs.
- Business Growth Support: Capacity for the CBL to focus on strategic relationships, growth, and expanded opportunities.
- Degree in Business Administration, Project Management, Operations Management, Graphic Communications, Marketing, or related field preferred.
- Experience managing complex client projects, cross-functional workflows, and matrixed or shared-service operating models.
- Experience with project management, workflow, ERP, or client management systems.