Integration Consultant
TMF Group Integration Consultant
- Provide professional support and input into delivering TMF's Integration Service offering to prospective local and regional clients and guidance into the best fit to meet a client's specific requirements in collaboration with Onboarding teams
- Support the roll-out of TMF's integrations to new clients including new features and functionality
- Support the development and delivery of TMF Integration Service for clients utilizing other HCM solutions
- Undertake periodic reviews of solution optimisation, document process improvements and work with IT Services to roadmap the improvements
- Ensure integrations are maintained to manage ongoing country deviations/Workday functionality enhancements
- Work with local offices and TMF IT development to build mappings documents to support transformation of client integration files for processing by TMF Local Offices
- To take responsibility for the ongoing development of HRP integration solutions and effectively manage the liaison with internal stakeholders and Client Onboarding Teams
- Supports complex client technology transformation projects including leading the business requirement gathering and ownership of blueprinting phase
- Become technical SME on all global TMF integration solutions
- Ensure documentation and internal communications relating to the evolution of the HRP Integrations are complete, current, and appropriately shared. This could include high-level training/webinars
- Track, escalate and support the resolution of any solution or integration risks and issues as necessary in conjunction with TMF and/or Client Project Manager(s)
- Support Global Solutions Team in pre-sales activities where required including presentations on technical solutions to both new and existing clients
- Share Knowledge & contribute to internal discussion forums with initiatives aimed at improving and promoting both the way TMF structures its HRP global offerings and the related global on-boarding process
Technical Skills
- Strong understanding of web services and API’s (Application Programming Interfaces) to enable seamless communication between multiple HRIS system like Oracle, SAP, or Workday
- Advanced proficiency of MS Visio, MS PowerPoint, MS Word
- Intermediate proficiency of MS PMO, Power BI & CRM
- Solid knowledge if SQL (Structured Query Language and database management to handle data extraction, transformation and ETL Process
- Expertise in understanding Web Services protocols like SOAP, REST API frameworks
- Expertise in either Workday Integration Cloud Connect for Workday or Oracle Integration Cloud service architecture or SAP Integration tools like SAP Cloud Platform Integration (CPI)
- Knowledge of XML and XSLT for data transformation and manipulation
- Experience working in Agile development methodology to manage development projects effectively
- Proficiency in version control systems like SVN, GIT or similar
Project Management
- Project Plans and internal project documents are kept up to date
- Adhere to relevant escalation processes to escalate resource issues, delayed project phases, missed deadlines and other planning issues
- Attend and provide all required Project updates, providing the most up-to-date and correct details to ensure accurate forecasting
- Monitor the project/s assigned, ensuring issues are resolved in a timely manner and the appropriate corrective actions are implemented, escalating appropriately where required
- Perform Lessons Learned where appropriate and share with relevant stakeholders
- Team player, support development of more junior team members through delivering constructive feedback and support as needed
- Attend required internal and external meetings
- Establish and maintain relationships with both clients and TMF local delivery teams throughout the Implementation phase
People
- Build effective relationships with team members and peers
- Managing communication up and down the organization
Others
- Ensure timely turnaround on all assigned personal duties and tasks
- Manages the allocation of resources in relation to business needs
- Undertake billable work as necessary
- Other duties as assigned