Intensive Care Coordinator - Plymouth CSA

Empower Families. Coordinate Care. Create Stability.

Bay State Community Services is seeking a compassionate, organized, and mission-driven Intensive Care Coordinator (ICC) to join our Plymouth Community Service Agency (CSA). This is a meaningful opportunity to support youth and families with complex behavioral health needs by ensuring they receive the coordinated, wraparound services necessary to thrive.

If you’re passionate about family-centered care, collaboration, and making a measurable difference in your community, this role offers a powerful way to do that every day.

About the Role

The ICC serves as the primary point of coordination for youth with Serious Emotional Disturbance (SED) and their families. Using the Wraparound model, you will bring together providers, natural supports, and community resources to build a comprehensive care plan that reflects the family’s strengths, needs, and goals.

This is a dynamic, relationship-focused position ideal for someone who excels at communication, problem-solving, and advocacy.

What You Will be Doing to Make a Difference...

• Facilitate Care Planning Team meetings with youth, families, providers, and natural supports.
• Conduct comprehensive assessments to identify family strengths and needs.
• Develop, implement, and monitor individualized care plans.
• Coordinate and link families to community-based services and supports.
• Advocate for youth and family voice in all service planning and delivery.
• Collaborate closely with state agencies, schools, providers, and community partners.
• Maintain accurate, timely documentation in accordance with program standards.

Important Health and Wellness Benefits Which Begin On Your First Day of Employment

Blue Cross and Blue Shield Health and Dental Insurance

Eye-Med Vision Benefits

Employer Paid Life and Long-Term Disability Insurance

Medical Flexible Spending Account and Dependent Care Account

Employee Assistance Program

Generous Paid Time Off

35 Days Paid Time Off (15 Vacation Days, 12 Holidays including Juneteenth and 8 Sick Days)

Additional Benefits

Retirement Plan 403(b) (employer match after the first year of employment)

Opportunities for Student Loan Forgiveness

Tuition Assistance

Mileage reimbursement

Extensive Training Program

Monthly Agency Wide Trainings (includes CEU's for obtaining/retaining license - LMHC, LMFT, LADC, CARC, LCSW and LICSW)

Supervision for Licensure and Specializations

Immediate Access to Comprehensive Online Self-Paced CEU Trainings

Opportunities for Certification in Evidence Based Practices