Intensive Outpatient Manager

POSITION SUMMARY

Reporting to the Program Director, the IOP Manager is responsible for overseeing the daily operations of the IOP program.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Essential Functions:

• Working with Clinical Director, develops and facilitates staffing and schedule for clinical program, directs patient care, and designs and implements treatment programming under philosophy of the company, with limited supervision.
• Follows and improves program objectives, standards, policies and procedures.
• Participates in agency quality improvement activities.
• Ensures program and staff compliance with regulatory standards and community standards of care.
• Ensures coordination of services for families and multi-disciplinary team members for patients in treatment.
• Oversees recruitment, training and qualifying of staff, contractors and others (practicum students, interns) and facilitates supervision when required.
• Builds strong collaborative relationships with customers and referral sources, and acts as a representative of First Steps in the community.
• Provides insight for treatment plans
• Leads interdisciplinary staff meetings with other professional staff members, doctors and counsellors to discuss evaluate and develop treatment plans.
• Monitors clinical care for all patients and assists when required to support clinical and non-clinical staff in providing crisis-intervention.
• Oversees reports on patient behavior, progress in treatment and ensures level of care is appropriate based on medical necessity.
• Assists with insurance compliance (utilization review, medical necessity criteria, super-bills ensure census is accurate)
• Consults with Director of Admissions on intakes or patients requesting readmission to treatment.
• Assigns treatment responsibilities to multidisciplinary staff.
• Provides support on performance measurement and outcome evaluation
• Attends and/or facilitates interdisciplinary staff meetings, case conferences, program team meetings, inservice and other meetings when appropriate.
• Records interventions and interactions with patients. Assists the family in working with the clinical staff toward treatment goals.
• Collaborates with mental health referent on problematic cases requiring Medical staff input to provide clinical consultation/evaluation for treatment planning and risk/dangerousness assessments
• Assists with new admissions when requested.
• Assist with insurance utilization review when requested.
• KIPU reviews and ensures compliance for EMR
• Maintains compliance with HIPPA, ADA, and DHCS regulations
• All other duties as assigned.