Intermediate SharePoint Administrator

How to Apply: Send your updated resume to hrrecruitment@tmgbpo.com with the subject line: Position: Full Name.

About the role

The Intermediate SharePoint Administrator is responsible for the administration, support, maintenance, governance, and optimization of Microsoft SharePoint Online and associated Microsoft 365 collaboration technologies. This role works closely with business stakeholders, IT teams, and end users to ensure secure, efficient, and compliant collaboration environments while supporting business process automation and content management initiatives.

Key responsibilities

• Provide Tier 2 and Tier 3 support for SharePoint-related issues

• Resolve access, permissions, document management, and site configuration issues

• Assist users with best practices for document management and collaboration

• Participate in SharePoint migrations and modernization initiatives

• Support new site deployments and organizational collaboration projects

• Assist with implementation of governance and information architecture improvements

• Create and maintain Standard Operating Procedures (SOPs), Knowledge Base articles, user guides, configuration documentation, and governance documentation

• Conduct end-user training sessions and provide SharePoint best-practice guidance

• Support organizational adoption of Microsoft 365 collaboration tools

• Administer SharePoint Online sites, hubs, libraries, lists, pages, and permissions

About you

• SharePoint Online Architecture knowledge

• Microsoft 365 Administration expertise

• Microsoft Teams Integration experience

• OneDrive Administration knowledge

• SharePoint Permission Models understanding

• Metadata and Content Management experience

• Information Governance knowledge

• Document Lifecycle Management experience

• Power Automate and Power Apps Fundamentals knowledge

• Entra ID (Azure AD) experience

• Microsoft Purview fundamentals knowledge

• Security and Compliance Concepts understanding

• Strong customer service orientation

• Excellent written and verbal communication skills

• Strong analytical and troubleshooting abilities

• Ability to prioritize multiple projects and tasks

• Strong organizational and documentation skills

• Ability to work independently and within cross-functional teams

• Continuous learning mindset

About us

Talent Map Global BPO, Inc. is a global talent solutions and business process outsourcing company connecting skilled professionals in the Philippines with growing North American businesses. We build dedicated offshore teams across technology, finance and accounting, marketing, and enterprise operations. Our people-first culture is grounded in collaboration, integrity, continuous learning, and operational excellence. Team members gain meaningful exposure to international clients while building long-term careers in a supportive, performance-focused environment.

Benefits

• Competitive gross basic monthly salary, commensurate with qualifications, relevant experience, certifications, and specialized technical expertise

• Night Shift Differential provided in accordance with applicable Philippine labor requirements and company policy

• Statutory Benefits including SSS, PhilHealth, Pag-IBIG, 13th-month pay, and applicable holiday pay in accordance with Philippine law

• Applicable de minimis or work-related allowances, subject to company policy and employment terms

• HMO coverage subject to eligibility date and terms stated in employment offer and company policy

• Vacation and sick leave benefits subject to eligibility, accrual rules, and company policy