intermediate systems analyst- incident response (Nashville, TN)

Job Summary and Mission The Major Incident Manager I is a dedicated resource, in the 24x7 Starbucks Technology Operations Center, performing the Starbucks Major Incident Management function. This position contributes to Starbucks success by ensuring that service/business impacting information technology incidents and/or high risk production incidents across the enterprise are managed consistently and effectively in adherence to the major incident processes and procedures. This role is assigned …