Intern, Business Analyst
Summary
Full-time onsite Business Analyst intern on Grab's Commercial Systems team in Singapore (Jan–May/June 2027), supporting commercial teams' Salesforce delivery: gathering requirements from business stakeholders, writing user stories and process flows in Jira/Confluence, refining backlogs, and running user acceptance testing.
Get to Know the Team
The Commercial Systems team develops and maintains technology that supports Grab's commercial teams. Team members work with business stakeholders and engineers to clarify needs, document requirements, and deliver system improvements that support business processes.
Get to Know the Role
As a Business Analyst Intern, you will work with business teams and senior Business Analysts to define requirements and support prioritisation, delivery, and testing.
This full-time, onsite internship at Grab One North runs from January to May/June 2027.
You will gain practical experience in requirements analysis, backlog management, and user acceptance testing while working with business and engineering teams.
You will report to Lead Business Analyst, Salesforce Delivery.
The Critical Tasks You Will Perform
- You will coordinate requirements sessions with business teams to clarify project goals, user needs, and workflows.
- You will translate findings into user stories, acceptance criteria, and process flows using Jira, Confluence, or similar tools.
- You will work with senior Business Analysts to assess incoming requests, identify dependencies and priorities, and refine the product backlog into clear tasks for engineering teams.
- You will maintain requirements and process documentation, updating it as decisions or project needs change.
- You will support user acceptance testing by checking delivered features against agreed requirements, recording issues, and tracking follow-up.
- You will use approved GenAI tools to support research, meeting summaries, requirements documentation, or test-scenario drafting, and verify outputs before use.