Intern - Information Technology
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Summary
IT internship in Chennai: provide day-to-day technical support across departments, maintain IT asset data and licenses, install and configure hardware/software (printers, network cards), monitor system and network performance, and handle troubleshooting, backups and ticket follow-up. Preferred certs include CCNA, ITIL/ITSM, ISO 27002.
Role & responsibilities
- Internet protocols and internet security settings for the use of IT across departments and projects.
- Maintain IT asset data and logs
- Provide technical support on systems
- Troubleshoot incidence, request, attend, solve, escalate if need be and report status
- Install and configure software and hardware. (printers, network cards etc.)
- Monitor system and network performance.
- Performance maintenance activities. (e.g. backups, system data cleaning, management of data, recovery, rollback).
- Follow up with assigned tasks(e.g. Tickets) to closure.
- Perform troubleshooting, repairs and data restoration.
- License Management and stay up-to-date with the latest technologies.
- Performs IT support duties as assigned by the reporting manager.
- Continuously communicate with Planys member about IT Framework and Policy (ITFP) and compliance
- Participate in ISO or quality management of IT assets
- Maintain integrity of IT assets
- Follow the principles and values of IT discipline
- Ensuring adherence to safety at workplace
- Verbal and written communication skill
Preferred candidate profile
- Any Degree/Diploma in Information Technology /Computer Technology is preferred.
- CCNA(Preferred), IS27002 (preferred), ITIL/ITSM (preferred), CAPM (preferred) , TOGAF (preferred), Agile Scrum (preferred)