Intern-Quality Assurance

About Dunmore International Corp:

Acquired by Steel Partners in February 2018 as part of the Diversified Industrial Segment, Dunmore manufactures innovative technical films for Aerospace, Automotive, Commercial Graphics, Packaging applications. Dunmore has deep expertise in novel coatings, films and multi-layer laminates based on 14,000 unique chemistries and constructions, and significant experience in handling foils, plastics and fabrics. As a trusted Industry partner for over 50 years, Dunmore collaborates with customers in high growth markets to design, develop and manufacture a range of highly engineered value-added product solutions. Dunmore clients include several Fortune 500 companies across 25+ countries and is a Gold Level Supplier to one of the world’s largest aircraft manufacturers. Dunmore’s mission is to delight its customers through technical innovation, high levels of service and open collaboration to solve difficult application problems.

Summary

The Quality Assurance Intern will support Dunmore’s Quality Management System and continuous improvement initiatives through documentation, quality data analysis, internal audit support, corrective action activities, and process standardization.

This hands-on role provides exposure to ISO 9001 and AS9100 quality systems within a manufacturing environment. The intern will collaborate with Quality, Operations, Engineering, Supply Chain, and other cross-functional teams to improve process consistency, strengthen quality documentation, increase performance visibility, and support a proactive, risk-based approach to Quality.

Essential Duties and Responsibilities

• Support Quality Management System standardization across Dunmore locations by reviewing and updating procedures, forms, work instructions, and related quality documentation.
• Assist with ISO 9001 and AS9100 readiness activities, including gap assessments, internal audit preparation, audit participation, documentation review, and follow-up activities.
• Collect, organize, and analyze quality data related to customer complaints, nonconformances, scrap, recurring defects, and other quality performance indicators to identify trends and improvement opportunities.
• Participate in root cause investigations and corrective action activities, including data gathering, action tracking, documentation, and effectiveness verification.
• Support development and maintenance of training and competency documentation, including skills matrices, qualification records, and related controlled documentation.
• Assist with development and reporting of Quality KPIs to improve visibility of department and process performance.
• Work with Quality, Operations, Engineering, Supply Chain, and other cross-functional teams to document manufacturing processes and convert process knowledge into clear, repeatable procedures and work instructions.
• Participate in continuous improvement projects focused on reducing quality risk, waste, process variation, and recurring quality issues.
• Present project results, lessons learned, findings, and recommendations to Quality and Operations team members at the conclusion of the internship
• Other Duties as needed or required